Reservations Agent Sample Job Description Template
We are looking for Reservation Agents to join our family. Your job will be to assess the needs of our potential guests and guide them with your intuitive perception towards booking the optimal accommodations for their visit. If you have a passion for interacting with new people as they embark on their trip of a lifetime, this position is for you!
About our Organization:
Ensuring our guests are met with a feeling of welcome, comfort, and security, we aim to provide the best in hotel accommodations from the individual business person to the traveling family. We strive to exceed expectations in all aspects of operations from cleanliness to customer service. Our guests' satisfaction is a top priority.
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A Day in the Life of a Reservations Agent:
With the variety of potential guest calls and emails you’ll receive on a daily basis, there is plenty of opportunity to showcase your communication and sales skills. You will meet each one of these contacts with your friendly attitude, knowledge of our products, and deductive skills to guide each one to the ideal getaway resulting in a confirmation of booking. You will also find yourself participating in weekly and monthly sales/booking goals resulting in a win-win-win for you, the reservations team, and the organization!
What you need to be qualified for this job:
- A flexible schedule
- A respect for guest confidentiality
- A positive team-player attitude
- A willingness to strive for excellence
- Amazing communication skills
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Are you ready to Join Our Team?
If you would like to be part of a productive, successful team. APPLY TODAY! Quick 5 minute application process.