Front Office Manager Sample Job Description Template
We are looking for a Front Office Manager to join our family. If you have a passion for taking the reins and leading your team through the highs and lows of the Front Desk experience, we invite you to join our team!
About our Organization:
Ensuring our guests are met with a feeling of welcome, comfort, and security, we strive to provide the best in hotel accommodations from the individual business person to the traveling family. We aim to exceed expectations in all aspects of operations from cleanliness to customer service. Our guests' satisfaction is a priority.
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A Day in the Life of a Front Office Manager:
Upon arrival and shift change you'll actively lead team meetings to discuss the needs of the property. With your welcoming and reassuring personality, you will demonstrate poise and confidence when interacting with the happiest to the most challenging of guests. You will empower your team to exude compassion, understanding, and professional playfulness, in order to accommodate our guests’ needs as they entrust the most important aspect of their getaway to our organization. You are the ring leader to a happy, healthy, hospitable atmosphere for both our guests and your team!
What you need to be qualified for this job:
- A flexible schedule
- A respect for guest/employee confidentiality
- A compassionate attitude
- A drive for leadership
- A willingness to strive for excellence
- Amazing communication skills
[Add schedule here]
Are you ready to Join Our Team?
If you would like to be part of a productive, successful team at our Hotel. APPLY TODAY! Quick 5 minute application process.
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