Consumer Loan Officer Sample Job Description Template

[Compensation]

Fulltime/Part Time

Are you looking to advance into a career with real opportunities for advancement? Are you interested in impacting the lives of those in your local community? [Insert name of credit union here] is looking to hire a consumer loan officer for our [Insert location here] market. This position offers a salary range of [$00,000-$00,000], depending on experience, and also offers [insert list of benefits and perks here].

Company Description

[Insert company description here]

This section should briefly describe the history of your credit union, your values, and what it’s like to work there. Make sure to emphasise the work culture experienced by your employees.

Example: [Our Credit Union] is member-owned and everything we do is geared toward improving the lives of our members and community. We help people buy homes, grow businesses, send kids to college, and save for the future. In addition to feeling good about the work we do, our employees enjoy perks such [as schedules that allow for good work/life balance, robust insurance plan options, plenty of paid time off, 401k with employer match, and fitness club memberships].

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A Day in the Life of a Consumer Loan Officer

As a consumer loan officer, your first priority is to provide excellent customer service to our members. You explain the ins and outs of consumer loans to prospective borrowers. You see our members as more than “credit scores.” and coach them through the process of improving their credit worthiness. You nurture lifelong relationships with borrowers and future borrowers alike.

You review incoming consumer loan applications for accuracy and completeness. You analyze data, research and investigate credit histories thoroughly, collect documentation, and prepare loan documents. You are involved in local decisions to approve or deny loan applications. You make sure that borrowers understand their loans thoroughly.

You also network within the community to promote [Insert name of credit union here’s services and generate new sales opportunities. You are so trusted and competent that our members wouldn’t dream of going anywhere else for help with consumer loans. You feel good about these service that you provide to our community and are glad to have your foot in the lending world which offers you so much opportunity.

Qualifications

High school diploma or equivalent
1 year of experience working in a customer service/sales environment

A degree in business or finance, though not required, is a plus. First and foremost, this position requires the ability to build rapport, credibility, and trust with our members. The willingness and ability to learn state and federal lending rules and regulations is also required. Are you motivated to reach goals? Are you passionate about providing excellent customer service? Would you enjoy building relationships and solving problems? Are you interested in starting a career in the lending industry? If so, you might just be perfect for this position!