Job Description

Davis Behavioral Health, Inc. is seeking a part-time Client Intake Specialist to join its clinical support team.

Essential Job Functions

The Client Intake Specialist is responsible for the following job duties:

Gather and accurately input client intake information into the electronic medical record system.
Answer and return phone calls promptly and courteously.
Use proper phone etiquette and provide excellent customer service in person, via phone and electronic communication.
Schedule appointments, support clinicians, and be an integral member of the business office team.
Other duties as assigned by the clinical services manager.

We are looking for an individual who is warm, intelligent, articulate, detail-oriented, comfortable with computers and technology, and willing to learn and grow in the position.

Schedule

This position has the following set scheduled:

Monday through Thursday 1:00 pm to 6:00 pm
Friday: 11:00 am - 5:00 pm

Location

The office for this position is located at 934 South Main Street, Layton, Utah 84041.

Compensation & Classification

The starting wage for this position is $15.75 per hour. This position is classified as regular part-time and has a non-exempt status. Hours shall not exceed 29 in any given week. A $67.31 bi-weekly Spanish-language incentive stipend available. Must pass a Spanish assessment.

Davis Behavioral Health

Davis Behavioral Health's mission is to provide access to quality behavioral healthcare by:

Adhering to principles of choice, safety, transparency, and collaboration with our clients, staff, and partners;
Utilizing evidence-informed practices to best serve our clients; and
Being fiscally wise and responsible.

DBH is committed to excellence in community-based behavioral health treatment, progressive, vital and continually responsive to the needs of the community, and advocates for the behavioral health needs of our clients.

Davis Behavioral Health understands that excellent clinicians are vital to meeting the standards established by its mission and vision statements.

It is highly preferred that individuals who are interested in obtaining employment at DBH, their spouse, or one of their dependents not be actively receiving services at DBH except for medication management services to eliminate/avoid possible conflicts or uncomfortable boundaries.

Davis Behavioral Health is an equal opportunity employer.

Professional References

DBH moves quickly through the recruitment process once interviews are conducted, which includes completing reference checks. Please ensure that you include at least two (2) professional references when completing the application to prevent delays.

Required Experience

Minimum Qualifications

The successful candidate must:

Be at least 18 years old.
Have a high school diploma or equivalent.
Possess strong verbal communication skills.
Have demonstrated professional customer service experience.
Demonstrate compassion, courtesy and respect to all clients and their families.
Have exceptional interpersonal skills with the ability to establish immediate rapport with clients.

Desired Skills

In addition to the required minimum qualifications, the successful candidate is expected to have have the following skills:

Computer knowledge, including keyboarding (typing) skills.
Possess proficient working knowledge of Microsoft Office Suite and other computer programs.
Previous experience working in a medical office and/or familiarity with medical terminology preferred.
Experience with business office equipment (credit card machines, fax machines, printers, etc.) preferred.

Spanish

Preference will be given to candidates who are bi-lingual English/Spanish; however, this is not a requirement.

Benefits

The part-time Client Intake Specialist position is not eligible to participate in the agency's benefits program.

All employees at DBH are eligible to utilize the agency's robust Employee Assistance Program (EAP) through Intermountain LiVe Well.

DBH Criminal Background Check & Drug Screening Disclaimer

Davis Behavioral Health is a drug-free workplace and requires all employees to successfully pass a pre-employment drug screening. DBH will not hire individuals currently using illegal drugs or abusing alcohol; therefore, making employment at DBH conditional upon successfully passing pre-employment drug screening by providing a valid sample. Candidates who are offered employment are required to report for a drug screen at an Intermountain WorkMed location within 24 hours of being requested to do so by the DBH Human Resources Department.

Davis Behavioral Health works with Federal grants and must comply with the Federal drug laws, including no use of medical marijuana.

Further, all employees at DBH must successfully pass a pre-employment criminal background check as part of DBH's licensing agreement with the State of Utah. Failure to pass either screening will result in the termination of any job offer submitted and/or employment for any individual who has started employment while the criminal background screening is in process. Pending and/or open charges will likely impact a candidate's ability to pass the pre-employment criminal background screening.

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