St. Mary's University
  • 24-Feb-2021 to Until Filled (CST)
  • Residence Life
  • San Antonio, TX, USA
  • TBD
  • Salary
  • Full Time

Competitive Pay; Generous vacation, sick, & holiday benefits; Excellent health & welfare benefits with 100% tuition assistance available.

This position is a 12-month, live-in position within the Office of Residence Life. The position provides direct oversight and overall management of multiple residence halls housing a total of 400-600 students, and supervision to a student staff team and Graduate Assistant. The position is responsible for developing, implementing, and managing a residential curriculum grounded in the Catholic, Marianist heritage of the University, in order to support a students' educational, spiritual, personal, social, and cultural growth. This position is reviewed on a year-by-year basis and may be limited to a term of three years.


  • Utilizes a residential curriculum framework, informed by and in alignment with the Catholic, Marianist heritage of the University, to create a sense of belonging and develop student learning specific to the residential populations being served in area (can be first-year or upper-division community).
  • Oversees 1-5 Living Learning Communities. This includes developing, implementing, and supporting programs/initiatives focused on the LLC, and collaborating with the faculty/staff in the LLC team.
  • Hires, guides, supervises, and evaluates the student workers to include Resident Assistants, Community Coordinators, Hall Assistants, and one Graduate Assistant; Facilitates regular one-on-ones and staff meetings with all student staff.
  • Trains staff to have necessary knowledge of practices, policies, and procedures essential to meet the needs of students living in the community.
  • Manages and mediates escalated interpersonal problems between residents; Adjudicates student conduct cases utilizing restorative justice practices, and in coordination with the Coordinator of Student Integrity & Welfare.
  • Provides daily on-call coverage of residence halls encompassing up to 1,200 students on a rotational basis throughout the calendar year.
  • Responds to emergency situations and implements the proper institution procedures/protocol.
  • Utilizes retention management system to track and follow-up with students of concern.
  • Attends all Residence Life staff programs, meetings, and trainings as scheduled.
  • Manages all aspects of the operation and programming budget for assigned area.
  • Utilizes housing management system, StarRez, to facilitate accurate records related to occupancy and damage billing.
  • Manages reservations of eligible residence hall space through the room management software, EMS.
  • Follows through with Facilities Services and Central Office operations staff on all maintenance repairs and housing-related services as needed.
  • Oversees 1-2 departmental committees with paraprofessional staff members.
  • Plans, implements, and supports University-wide programming.
  • Provides oversight of summer conferences and housing, including supervising student staff.
  • Serves on assigned committees, boards or commissions and may be assigned to perform as part of an investigative team.
  • Performs other duties as assigned.


  • Master's degree required; Master's degree in Student Personnel or related field is preferred.
  • Must have prior experience in Residence Life.
  • Must be able to work a flexible schedule, including evenings, weekends, and holidays.
  • Must be able to meet and balance multiple demands from various constituents and departments.
  • Must maintain a valid driver's license, motor vehicle liability insurance and personal injury insurance, and complete the University Van Driver Training within 90 days of employment date.
  • Must clear and maintain a favorable background investigation and clearance.
  • Prior experience developing or implementing Residential Curriculum is preferred.
  • A working knowledge of student development theory and practice is preferred.
  • Ability to speak/understand Spanish strongly preferred.
  • Knowledge of and proficiency with Microsoft Suite, Banner, StarRez, and Maxient is preferred.
  • Sensitivity to individual differences and ability to work with people of different backgrounds.
  • Demonstrated desire to work with diverse populations.
  • Excellent written, presentation, and oral skills.
  • Strong interpersonal, organizational, and time management skills.

PHYSICAL DEMANDS: While performing this role, the employee will be regularly required to sit, walk, and stand; talk and hear, both in person and by telephone; and use hands repetitively to operate standard office equipment; and occasionally required to lift up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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