St Edwards University
  • HCC- Health & Counseling
  • Austin, TX, USA
  • Full Time

Clinical Case Manager

Title IX/Advocate Program Coordinator

This position will primarily facilitate case management referrals to campus partners/organizations, local hospitals, and community providers, and follow-up with referred students to ensure their needs are met. The Clinical Case Manager will also develop a trusted network of medical and mental health professionals in the community who can effectively absorb referrals from the university. The individual selected for this position will serve as a member of a multidisciplinary team. The individual selected will also serve as the Title IX/Advocate Program Coordinator for the HCC and ensure that St. Edward's university students who have experienced interpersonal and sexual violence are provided excellent support. This position will comply with the professional requirements of the HCC and St. Edward's University policies and procedures, as well as all State and Federal professional legal requirements. The HCC is part of a vibrant and growing university community and is dedicated to supporting the healthy development of the whole student. We seek an enthusiastic and collaborative colleague who is interested in contributing to the growth of the students, the department, and the university as a whole.

Additionally, this position will provide outreach and consultation to the campus community (students, faculty, and staff) and will work very closely with other university personnel.

Essential Responsibilities and Duties:

Direct Services

  • In collaboration with the director of HCC and clinicians, develop, maintain and monitor a clinical case management system to provide continuity of care and follow-up.
  • Provide follow-up to screenings and assessments to determine student's needs and formulate and recommend action plans.
  • Maintain ongoing relationships with identified students consistent with case action plans.
  • Provide case management of students with complex mental and physical health problems, learning disabilities and comorbidities.
  • Assist in maintaining and managing student information and records to include the timely processing of online files regarding follow-up; utilizing a data base system that is internal to HCC.
  • Coordinate student transitions from SEU services to external, community providers if necessary (e.g., psychiatric/psychological treatment services, alcohol/drug/addiction treatment services, return to parental care).
  • Assist students in attendance and compliance with medical/mental health appointments.
  • Provide appropriate medication assistance/referrals for uninsured students.
  • Follow-up to ensure that higher-need students are appropriately and successfully referred and compliant with treatment recommendations.
  • Revise, develop and maintain a database of referral resources and services in surrounding community.
  • Consultation to university departments, staff, and faculty.
  • Participation in university Strategic Priorities and Student Affairs initiatives.
  • Offer support to students in identifying and locating financial and food resources.
  • Provide supervision of social work interns providing case management to St. Edward's students.
  • Crisis intervention, including rotating after-hours on-call duty.
  • Participate in triaging new incoming students seeking services.
  • Campus outreach programs and workshops.
  • Other related duties as assigned.

Title IX/Advocate Program Coordinator

  • Communicates through list serves to gather information and research of best practices for providing trauma informed care to survivors of sexual assault and/or interpersonal violence.
  • Selects volunteer Staff Advocates, and provides advocate training and debriefing opportunities.
  • Conducts trainings and presentations across campus to increase awareness of available support and reporting resources for Title IX cases.
  • Facilitates a more supportive climate and trauma-informed response to survivors.
  • Collaborates with local and national community agencies/organization, such as the local Sexual Assault Resource and Response Team (SARRT), to improve collaboration around services provided to students.
  • Provides training opportunities/continuing education opportunities for HCC staff and campus partners to exchange materials and advance their knowledge of Title IX related issues.
  • Maintains files accurate and all records generated from the Advocate program.

For Consideration:


  • Master's degree in counseling, psychology, social work or related mental health field.
  • Professional Licensure to practice in Texas at the time of hiring
  • Experience in medical and mental health case management, crisis intervention and community programming.
  • Knowledge/training in multicultural issues.
  • Ability to work effectively in a brief, psychotherapy approach.
  • Ability to work collegially in a diverse, multicultural community.
  • Working knowledge of HIPPA and FERPA.
  • Sensitivity to confidentiality, diversity, and multicultural issues.
  • Excellent interpersonal communications skills-in person, in writing, and via technology.
  • Highly developed organizational and time management skills.
  • Ability to work congruently within the mission of the university, division and department.
  • Successful completion of an employment and/or criminal history background check.


  • Experience working with the young adult population.
  • Training or experience working in a university setting.
  • Experience supervising trainees.
  • Experience with providing trauma-informed care.
  • Experience serving BIPOC communities.

For detailed information, please scroll to the bottom of the page to download the job description.

The University offers an excellent TOTAL REWARDS package!

United Healthcare Medical & Rx Coverage (HSA & FSA Available)

Sun Life Financial Dental Plan

Sun Life Financial Vision Plan

Short Term Disability (STD) Insurance

Long Term Disability (LTD) Insurance

Life & Accidental Death & Dismemberment (AD&D) Insurance

Employee Assistance Program (EAP)

Pet Insurance

Annual Leave & Paid Sick Leave

Retirement Plan (TIAA) Employee 5%/Employer Match 7%

Tuition Benefits

Paid Holidays

Services & Discounts


Interested applicants should submit an online application at; For full consideration, please submit all application materials:

  1. A current resume or CV;
  2. A cover letter addressing the candidate's interest in and qualifications for the position;
  3. A statement on the candidate's ideas, contributions, and goals for advancing Diversity, Equity, and Inclusion while serving in this position; and
  4. The contact information for three professional references


St. Edward's University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.


Founded in 1885 by the Congregation of Holy Cross, St. Edward's University is a private, Catholic liberal arts institution of more than 4,000 diverse students located in Austin, Texas. St. Edward's emphasizes critical thinking and ethical practices, as well as small classes, personalized learning, and exciting internship opportunities. The community atmosphere extends to the approximately 800 faculty and staff who work together to make the university a welcoming yet challenging environment for students. An overview of St. Edward's University employee benefits is available at;



We are not offering sponsorship at this time.

Background Checks:

A criminal history background check is required for finalist(s) under consideration for this position.

Reference #:J202095

Posted: 05/17/2021

Available: Immediately

Full Job Description
St Edwards University
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