Security National Family of Companies
  • Flowood, MS, USA
  • Hourly
  • Full Time

Our mission is simple: we want to provide the very best in Life Insurance, Mortuary, Cemetery and Mortgages. People love our products and people love working here too. We've been recognized as a "Top Workplace" for 6 years in a row.

What You'll Do:
This position will primarily be responsible for following a strict procedure for answering phone calls from our policy holders and funeral homes, and some data entry on new life insurance claims. This is an entry level position with a Monday - Friday business hours schedule. We offer a comprehensive benefits package that includes health insurance, PTO, Employee Discounts, and more.
  • Inbound & outbound calls from Funeral Homes and Beneficiaries
  • Analyzing contracts for monetary discrepancies
  • Processing life insurance claims
  • Provide excellent customer service on phone and through email
  • Other special projects as assigned
What We'll Love About You:
  • Customer service oriented
  • Self-motivated
  • Dynamic, friendly and outgoing personality
  • Team oriented
  • Detail oriented
  • Multi-tasker
Requirements:
  • Basic computer operation skills
  • Ability to type 35 wpm
  • Working knowledge of Microsoft Office (Outlook, Excel, Word)
  • Ability to pay close attention to detail
  • Ability to quickly learn new processes and procedures
  • Ability to work independently and with a team when needed
  • Ability to work Monday through Friday, 8:00 am to 5:00 pm
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times, and engage in repetitive movements
Education and Experience:
  • High school diploma or equivalent
  • Work experience of 1-2 years preferred
  • Bilingual in English and Spanish preferred
What You'll Love About Us
  • Great Company Culture. Top Workplaces 6 years in a row
  • Rest and Relaxation. 2 weeks paid time off, 10 paid holidays, and accrued sick leave
  • Health Benefits. Medical with HSA and FSA options, dental, and vision
  • Prepare for the Future. 401(k) with company match
Security National Family of Companies
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