• Lima, OH, USA
  • 75000-95000 per year
  • Salary
  • Full Time

Leading Mechanical Contractor in West Central Ohio is searching for an experienced HVAC Operations Manager to join our expert service staff. Smith-Boughan is a well-established company with great pay and benefits, offering the highest level of commercial/industrial HVAC and plumbing services throughout West Central and Northwest Ohio. We are looking for a qualified candidate who is goal oriented, self-motivated and possesses demonstrated leadership skills. The ideal candidate will manage our team of skilled trades personnel and the maintenance, repair and replacement of our customers' mechanical systems and equipment.


  • Manage, develop and support the service technician staff of 14+ employees, including hiring, termination, discipline, technical guidance and performance evaluation to support overall departmental goals and objectives.
  • Monitor the scheduling of technicians, evaluate workload, direct work assignments and adapt work priorities to increase efficiency and productivity and maximize profits.
  • Lead by example through the prioritization of working safely.
  • Initiate and maintain client liaison to resolve issues and ensure client satisfaction.
  • Oversee the process of ordering and receiving materials and equipment for scheduled jobs.
  • Daily engagement in the established work order process to ensure work order accuracy and completeness.
  • Prepare and present quotes for add-on/replacement of equipment.


  • Minimum High School Diploma / GED Required
  • 8+ years experience in HVAC service operations
  • Proven success managing skilled trade personnel such as HVAC technicians
  • Education or hands-on experience in any or all of the following: electrical, water and steam mechanical systems, HVAC, chillers, boilers, building controls systems
  • Ability to work in a fast-paced environment
  • Valid driver license and background check required
  • Previous experience as a commercial HVAC service technician preferred.


  • Medical, Dental, Vision, Life, Short Term Disability Insurance
  • Paid Time Off (PTO) and Paid Holidays
  • Company Vehicle
  • Annual Discretionary Profit Sharing and Bonus
  • 401(k) plan with employer contributions

Equal Opportunity Employer

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