Niagara University
  • Niagara University, NY, USA
  • Salary
  • Full Time

OUTSTANDING BENEFITS UNLIKE ANY OTHER. Low cost health benefits, 8% 403b contribution, free tuition for you and your immediate family, discounted tuition at the Stella Niagara school, 35-hour work weeks, generous holidays (20 days annually), PTO, and half-day Fridays throughout the summer. Campus life is vibrant and offers free parking, on-site dining options, and a Tim Hortons in a beautiful park-like setting.

Niagara University is a liberal arts university, steeped in the Vincentian and Catholic traditions, with a total enrollment of nearly 4,300 students. Located just a few miles away from one of the world's premier tourism destinations, Niagara Falls, the university occupies a lovely campus overlooking the Niagara River gorge. Its close proximity to major cultural and business centers in Niagara Falls, Buffalo, and Toronto as well as the award-winning Niagara Wine Trail and several nearby cultural destinations make Niagara University an ideal place to work and live. If you'd like to know more, be sure to check out all of the NU Facts.

Under general supervision, the Residence Director is responsible for the supervision and management of all aspects of 1-3 residence halls. This position will oversee approximately 450 beds and 14-15 Community Advisors. This position will provide leadership in the Office of Residence Life with operations and student conduct and will provide direct oversight for assigned residence hall(s), support services to students, supervise hall staff, oversee all educational, social, and operational activities, as well as adjudicate student conduct cases.

● Responsible for establishing and maintaining a strong community within the residence hall(s).
● Supervise 14 Community Advisors, including conducting regular one on ones, staff meetings, and training.
● Serve as the main contact for student care issues within assigned residence hall(s), including working with students, families, and campus partners. Develop relationships with at-risk students in the halls and provide ongoing support and liaise with the Dean of Students' office.
● Assist Central Staff with room assignments, room changes, reporting, managing vacancies, etc. especially in the summer when assignments are made.
● Manage a conduct caseload in the tower area, and adjudicate up to mid-level student conduct violations.

● Responsible for the daily operation of the residential area including building opening/closing, distribution, and collection of keys, monitoring of room inventories and room changes, follow up on work orders, and damage billing.
● Serve as on-call staff for emergencies and crisis situations.
● Considered Essential Personnel whose physical presence is required on campus and must also be prepared to address those functions remotely (from off-campus) as needed when operations are restricted or the campus is closed.
● Co-Chair or Serve on 1-2 Committees for either CA Training, CA Selection or Marketing/Programming and Operations
● Make referrals to appropriate academic and/or administrative departments as necessary.
● Be knowledgeable of and enforce University policies and procedures.
● Maintain regularly scheduled office hours (including some evening
availability) and be available to students.
● Conduct weekly inspections of assigned areas to build community and assess damage/vandalism.
● Participate in recruitment, selection and training of residence hall staff.
● Assist with/ advise Residence Hall Association, attend meetings and programs.
● Facilitate student interaction and provide opportunities for their growth and development.
● Coordinate daily office procedures for the staff offices.
● Attend all staff meetings and professional development sessions as determined by Residence Life and/or Student Affairs.
● Provide written reports, summaries and assessments as requested by Residence Life and/or Student Affairs.
● Serve on departmental committees as assigned.
● Be available for general assistance of resident students.
● Assist in the room selection and room assignment processes.
● Work to fulfill Residence Life strategic plan initiatives.
● Conduct monthly health and safety inspections.
● Responsible for Residence Life office operations in summer as assigned.
● Maintain confidentiality of information (including but not limited to: student and employee personal information, student grades, etc.), both during and after their employment with the University. Any question regarding the confidentiality of material should be referred to the supervisor. Any violation shall subject the employee to disciplinary action, up to and including termination of employment.
● Perform other duties as assigned.


1) Strong organizational, interpersonal, written, and oral communication skills.
2) Successful time management and ability to multi-task.
3) Ability to work evenings, weekends, and holidays; and to attend campus programs evenings and weekends.
4) Ability to provide objectivity, patience, commitment to diversity, be a team player, creativity, and also be committed to student development.
5) Proficiency to handle various office machines including but not limited to: calculator, computer, keyboard, computer software applications, copy machine, and fax machine.
6) Knowledge of computer software applications.
7) Ability to receive telephone calls and e-mails, respond to inquiries, and communicate with others by telephone and/or electronically.
Residence Director
8) Ability to drive a personal or university vehicle in the U.S. and Canada for the purpose of University business.

1) A Master's degree in Student Personnel, Higher Education Administration, or a related field is required.
2) Residence hall staff experience is required.
3) A valid New York State driver's license is required that satisfies both University and insurance company underwriting rules and regulations for driving a motor vehicle. Must also be able to operate a motor vehicle in Canada.

Full Job Description
Niagara University
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