Kobelco Construction Machinery USA, Inc.
  • Katy, TX, USA
  • Full Time

Business Support Associate

Kobelco Construction Machinery in Katy, TX is looking to hire a full-time Inside Sales Support Associate to provide daily support to the field sales team and our customers while being the valuable link between them. Are you friendly, confident, and good at establishing and maintaining positive relationships? Do you want to develop your career with an innovative and growing heavy equipment company? If so, please read on!

This entry level sales position earns a competitive salary of $55,000, depending on experience. We provide generous benefits, including medical, dental, vision, life, short- and long-term disability, accidental death disbursement, 17 days of paid time off (PTO), and a 401(k) with a company match of up to 5%. If this sounds like the right sales opportunity using your customer service skills, apply today!


Since 1930, we've built our excavators to be leaders in the industry, adding innovation to our machines at every turn. We specialize in manufacturing excavators and cranes for distributors in the construction industry. We are dedicated to 100% customer satisfaction, always aiming to exceed expectations. Driven by passion, we pride ourselves on quality and service. This approach has resulted in continuous growth since our founding.

Today, we're continuing our commitment to quality and innovation. In order to deliver the best to our clients, we have to hire the best! We work hard to attract and retain the kind of people who we are proud to have representing us. In addition to competitive wages and benefits, we provide a great atmosphere to work in, continual technical training, and opportunities for advancement.


As a Inside Sales Support Associate, you partner with the field sales team to drive territory sales and provide availability, pricing, financing, and product information. Though you are not involved in selling directly, your contribution is critical in achieving our sales targets. While maintaining positive distributor relationships, you support the development, implementation, and execution of the whole goods and supply chain process.

Using your customer service skills, you communicate effectively and follow up with customers. Staying organized, you maintain hard copy and electronic documentation supporting order fulfillment, distribution means, pricing, and contractual obligations. Monthly, you report on available productions, order backlogs, and reports. In order to ensure inventory and billing accuracy, you verify machine specifications against orders and invoices. Working with your supervisor, you resolve ordering and billing discrepancies that are outside one's control. You find great satisfaction in being the vital link between the field sales team and our customers, adding to the success of our company!


  • College degree in business administration, sales and marketing, industrial distribution, supply chain, or another relevant degree
  • Proficiency in Microsoft Office

Experience using SAP (System Analysis Program) would be a plus. A background in customer service or sales would also be a plus. Do you have excellent communication skills, both written and verbal? Are you attentive to detail, organized, and self-motivated? Do you have great problem-solving and organizational skills? Are you patient and adaptable? If yes, you might just be perfect for this sales support position!


If you feel that you would be right for this sales role, and you have great customer service skills, please complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 77449

Full Job Description
Kobelco Construction Machinery USA, Inc.
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