- Cornersville, TN, USA
- Competitive pay
- Full Time
Paid time off (PTO), paid holidays, a Simple IRA with a 3% match, and uniforms
Harmon Scrap Metal of Cornersville, TN is currently hiring for a reliable full-time Dispatch / Customer Service Rep to dispatch and support our drivers. This dispatcher position works a full-time schedule and earns a competitive wage. We are metal recycling industry leaders and believe that hard work can also be fun.
In addition to great pay and our excellent culture, we offer our Dispatch / Customer Service Rep the following benefits and perks:
- Paid time off (PTO)
- Paid holidays
- A Simple IRA with a 3% match
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon to discuss this dispatcher position!
OUR IDEAL DISPATCH / CUSTOMER SERVICE REP
- Communication skills--You have a knack for expressing yourself clearly, both on paper and verbally.
- Ambitious--You thrive on working hard, finding the next task, and accomplishing goals.
- Customer service skills--With your friendly demeanor, you meet the customers' needs and expectations.
- Reliable--We can trust that when you're on the job the work will get done.
- Detail-oriented--Even the smallest details are not overlooked.
If these ideal Dispatch / Customer Service Rep traits describe you, please continue reading!
ABOUT HARMON SCRAP METAL
Harmon Scrap Metal is a family-owned and operated scrap metal recycling company committed to providing quality customer service with unmatched integrity. Since our beginning in 1985, we have worked hard to earn a reputation of honesty, both in the fairness of price and confidence that our processing is within our environment's needs. Our team of professionals can make quick, decisive actions to satisfy any client's needs. Whether you're a manufacturing business, contractor, or an individual looking to sell scrap metal regularly or one time, look to Harmon Scrap Metal first!
Our team has one goal and that is to "Strive for Perfection in Everything We Do". Remaining committed to and invested in our team has created a challenging environment where each person can contribute to our goal as well as achieve their professional and personal goals. We believe we are part of something new and exciting which is why we strive to hire those who help us expand our capabilities, capacities, and footprint. So, if you want to be part of an expanding company with immense opportunities for growth, you will love it here!
DISPATCH / CUSTOMER SERVICE REP REQUIREMENTS
As a dispatcher, you take customer requests, maintain inventory, and monitor equipment as well as review, validate, and process paperwork and reports. Using your dispatch skills, you make sure our service teams are prepared and ready to provide efficient, timely service. You do this by assisting drivers with issues that arise and make the decision to contact management or maintenance for help. You also update whiteboards in coordination with all dispatch and review driver inspections and performance. With attention to detail, you track the location and movement of inventory and manage inventory levels at multiple yard locations. As you do so, you ensure that you follow all safety procedures and that you are effectively communicating with transportation, customers, management, accounting, and yard employees. You are a dispatcher who takes pride in helping us provide the quality metal recycling services we promise to our clients!
- Computer literate in Microsoft Outlook, Excel, and Word
- Ability to learn in house systems
- Willingness to learn the scrap metal recycling industry and any new programs
A Class A CDL is a huge plus! Do you have a customer service-oriented attitude? Can you work well with others? Are you able to manage your time well and prioritize tasks accordingly? Do you communicate effectively, both in writing and verbally? Can you also work well independently? If yes, give us the chance to review your information.
ARE YOU READY?
If you are excited about this dispatcher opportunity, don't delay. Apply today!