Harbor House of Central Florida
  • 15-May-2023 to 14-Jun-2023 (EST)
  • Emergency Services
  • Orlando, FL, USA
  • 15.50
  • Hourly
  • Full Time

Medical, Dental, Vision, Life Insurance & 403 (b) Retirement Plan

Harbor House of Central Florida, located in Orlando, FL, is actively seeking a full-time Shelter Services Advocate (various shifts available) to provide advocacy, support, crisis intervention, safety planning, and lethality assessments to survivors of domestic violence residing in our emergency shelter. This position offers a competitive hourly wage with excellent benefits including medical, dental, vision, life insurance, and a 403(b) retirement plan for the full-time position. If this sounds like the opportunity you've been searching for, apply today!


Harbor House of Central Florida works to prevent and eliminate domestic abuse by providing critical life-saving services to survivors, implementing and advancing best practices, and educating and engaging the community in a united front. We offer emergency shelter, court injunctions, and a domestic abuse hotline. We're there before the desperate calls to 911 before abusers lash out in anger. We're here to prevent and end domestic abuse through education.

Here at Harbor House, we are committed to our promise to never turn away any survivor who seeks safety. We have both a licensed daycare and a kennel, which aligns with our holistic approach of wrap-around services that ensures all family members will be safe and can heal and thrive. When families are thriving, so is our community.


As a Shelter Services Advocate, you work as part of a team in our residential shelter which supplies a safe environment for adults, children, and animals fleeing domestic violence. You provide effective and immediate crisis intervention and safety planning for our clients. You advocate for victims of domestic violence while providing them with support and information about different options. You support their decision-making, but you do not tell them what to do. Your role is to educate and empower.

You develop professional relationships with our clients by treating them with respect and fairness and consistently implementing professional boundaries. You monitor individual progress toward goals and facilitate support groups. With the assistance of our team, you monitor clients ongoing physical and emotional wellbeing to make sure goals and needs are consistently met.

In addition, you conduct lethality assessments for the survivors of domestic abuse residing in our shelter. These assessments are completed to prevent domestic violence homicides, serious injury, and re-assault by encouraging victims to utilize the support and shelter services. You enjoy being able to make a difference in the lives of people around you by helping them through their difficult circumstances.


  • At least one year of crisis intervention experience
  • Clean driving record
  • Basic to intermediate computer skills

Previous crisis intervention experience in a domestic violence program is a plus, but not required. When you are hired you must attend a 3-day training to become CORE certified prior to working with survivors.


We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Shelter Services Advocate position, please fill out our 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Harbor House of Central Florida
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