Canada Building Materials
  • Toronto, ON, CAN
  • $50,000+
  • Salary
  • Full Time

As a Ready Mix Technical Service Field Representative you will manage product quality while promoting products, concrete knowledge and company image to customers. Solicit, serve and nurture clients. Lead continuous improvement and maintain CBM's Quality System by performing the following duties personally.

Essential Duties and Responsibilities:

Include the following. Other duties may be assigned.

  • Monitors project and pour schedules and visits job sites to perform QC testing.
  • Performs ongoing CSA & ASTM testing of concrete and raw materials.
  • Records test data, applying statistical quality control procedures.
  • Evaluates data, writes reports and generates graphs and charts to validate or indicate deviations from existing
  • Attends pre-pour meetings and calls on customers promoting value-added products, collects market and job
  • Supervises and plans for efficient use of materials, equipment and employees.
  • Recommends modifications of existing quality or productions standards or procedures.
  • Reviews and supervises the work of contract field technicians Concrete Testing Services
  • Educates operating personnel on CSA testing procedures and product quality
  • Advises management on issues arising from product problems identified through technical support calls with
  • Responsible for investigation of complaints, identifies possible causes, conducts further testing, proposes resolution and works with sales to resolve customer complaints.
  • Conducts QC audits and makes ongoing improvements to the Quality System


  • Two year civil, construction or geotechnical technician program with minimum two years construction field experience or five years relevant construction field experience
  • People management, problem solving and decision-making skills.
  • Fundamental knowledge of computer software (Windows, Word, Excel).
  • Ability to effectively present information to customers, clients, and other employees of the organization.
  • Ability to lift 50lbs and work outdoors in inclement weather.
  • Valid driver's license

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