Job Description

Pre-qualify members for first and second mortgage loans. Originate first and second mortgage loans for Dow Chemical Employees' Credit Union according to established policies and guidelines and in compliance with government, investor and credit union standards.

Essential Duties

Pre-qualifies members for first and second mortgage loans when needed and communicates with members on the information and documentation needed for the loan interview
Intakes complete and accurate applications through personal interview, mail, Internet or telephone; provides members with all required disclosures within regulatory timelines; and obtains all necessary financial and supporting documents, including appropriate deposit amounts
Inputs loan application into the computerized mortgage systems
Prepares loan application files and submits for processing in a timely manner; monitors and manages pipeline and follows up on a regular basis to ensure each loan file is processed and closed in a timely manner
Collaborates with Underwriters to satisfy required closing conditions
Cross-sells other credit union products and services
Cooperates with co-workers as a team in analyzing and solving situations that may arise in the mortgage loan process
Works with and maintains good working relationships with members and outside vendors such as attorneys, realtors, insurance agents, and other vendors
Collaborates with other departments such as Loan Servicing and Loss Prevention
Maintain working knowledge of legislation and regulations affecting first and second real estate lending activity
Accomplishes the credit union's mission by completing relevant duties as needed when requested by management or other staff members

Skills

Essential Qualifications

Understanding of first and second real estate lending processes and practices
Ability to learn and maintain thorough knowledge of credit union products, services, policies, regulations and procedures, especially those pertaining to mortgage and real estate including Secondary Market guidelines, Private Mortgage Insurance guidelines, condominium, manufactured homes and second home guidelines, in order to effectively cross-sell and assist members
Ability to work within a team oriented environment and promote a positive attitude toward teamwork
Ability to exercise intermediate math, accounting, and computer skills
Ability to maintain emotional control under stress and handle multiple and complex deadlines
Ability to communicate successfully with members and ascertain member need
Ability to differentiate and interpret various types of tax returns
Ability to express oneself clearly and articulately both orally and in writing
Ability to exercise tact and responsibility with handling confidential information
Ability to work with minimal supervision of daily activities

Working Conditions

Must be able to function in a normal office environment with frequent interruptions by other employees and members
Must be able to sit or stand frequently and use repetitive hand motions for typing
Must be able to communicate through speaking and hearing and use visual acuity for reporting and presenting information to other employees, credit union members, and third party members
Must be able to lift and carry a light weight of up to 15 lbs. occasionally

Equipment Used

Office equipment, including: Personal computer, printer, calculator (including financial calculator), typewriter, multi-line phone system, copier, fax machine, and scanner

Education Requirement

High school diploma plus additional post-secondary work or equivalency required

Years of Experience

Four years of mortgage origination, lending or related experience required

Certifications or Licensure Required

Required to be registered with the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act). Must comply with the requirements of the SAFE Act, including annual renewal.

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