United Way for Southeastern Michigan
  • Detroit, MI, USA
  • Hourly
  • Full Time

Healthcare, Vision, Dental, and Retirement

What it's like to work united? Here at United Way for Southeastern Michigan our employees combine their individual strengths to develop solutions to some of our region's toughest challenges alongside our donors, advocates, volunteers and partners. Come join our team as we work collaboratively to impact the communities within southeastern Michigan!

We are looking for a Community Care Advocate to join our team! Community Care Advocates answer calls and provide information and referrals to community members who are in need of assistance. Qualified individuals will have exceptional listening skills and demonstrate an ability to solve problems. This role will process a high volume of incoming calls from low-income clients seeking information and referrals for social services. This may include: food, clothing, shelter and housing, and utility bill payment assistance. Responsibilities include utilizing the department's database information, demonstrating technical skills that lead to efficient and effective outcomes, recoding caller data accordingly to prescribed policies and representing United Way 2-1-1 at community events designed to inform people in the community about 2-1-1 services.

Applicants are encouraged to submit a resume & cover letter for this opportunity. Candidates interested in this opportunity must provide proof of vaccination status if selected for this role. Please submit your application and view the entire job description on our careers website: https://www.applicantpro.com/openings/unitedwaysem/jobs

Full Job Description
United Way for Southeastern Michigan
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