We are the Uniters. We bring people together to solve problems. We identify the most pressing issues in our community and we bring together the people we think can solve them. United Way funds agencies that, working together, can address the nuances of complex problems like homelessness or the academic achievement gap. We create programs and initiatives to fill unmet needs. We deploy volunteers and socially responsible companies as the engines of change and the feet on the street, delivering hope to people in need. We raise funding through generous donors who understand that social change can't happen without it.
The United Way AmeriCorps Program places a team of up to 30 AmeriCorps Fellows in public schools and nonprofit organizations throughout the communities of Lynn, Salem, and Gloucester MA. All cities have seen a rise in their populations of new immigrants, which has created more robust and diverse cities. With these new populations, there has been rapidly increasing pressure to meet their needs, particularly around K-12 success. Fellows are trained to provide structured tutoring and mentoring support to multilingual learners, helping them succeed academically and develop social-emotional skills (self-management, social awareness, relationship skills, etc.). Fellows serve with their host sites, either in a school or a nonprofit, supporting multilingual learners grades K-12, depending on the host site.
The Program Manager will lead and support activities related to the United Way AmeriCorps Program. Specifically, they will provide support to all United Way AmeriCorps Fellows, ensuring they receive the support they deserve and have the tools, training, and resources to provide high quality service at their host sites. The Program Manager will be responsible for coordinating and leading monthly team meetings and professional development sessions that are designed with JEDI (justice, equity, diversity, and inclusion) principles at the center. The Program Manager will also lead our evaluation and data collection efforts, monitoring and analyzing student-level data to identify trends to improve AmeriCorps Fellow service delivery, ensuring data completion and improvement in targeted areas. They will work with the Program Director to manage several key systems that allow the United Way AmeriCorps Program to operate with a systems mind and maintain federal and organizational compliance, including maintaining AmeriCorps Fellow files, time sheet management, and expense reporting. The Program Manager will work closely with the team of host site supervisors who are full-time professionals at each of our host sites (inclusive of both public schools and nonprofit partners across the community of Lynn, Salem, and Gloucester, MA). This position reports to the Director, Community Impact.
AmeriCorps Fellow Management
- Serve as the immediate supervisor to the team of AmeriCorps Fellows
- Conduct monthly coaching and development check-ins with each AmeriCorps Fellow celebrating successes and addressing challenges
- Ensure the completion and discussion of all AmeriCorps Fellow mid-year and end of year performance reviews
- Recruit and interview potential candidates to serve as AmeriCorps Fellows for the 2021-2022 program year
- Develop and lead monthly AmeriCorps Fellow team meetings and professional development sessions, including coordinating with external trainers, training spaces, and all other training logistics
- Provide timely and accurate administrative oversight for the program, including managing all AmeriCorps Fellow files, reviewing and approving timesheets, submitting expense reporting, etc. to ensure compliance with federal and organizational regulations and policies
- Monitor and analyze student-level data to identify trends and improve AmeriCorps Fellow service delivery, ensuring data completion and improvement in targeted areas
Community Partnership Management
- Conduct monthly site supervisor check-ins to discuss AmeriCorps Fellow performance and overall program partnership
- Complete both fall and spring partner site visits for all program host sites
- Participate on community coalitions
- Experience in virtual and/or in-person facilitation
- Strong organizational skills and attention to detail and accuracy
- Growing project management skills with the ability to take initiative, meet deadlines independently, and manage multiple projects
- Ability to anticipate and plan for questions, listen carefully, provide constructive feedback, and remain open and responsive to feedback from others
- Ability to communicate and present ideas with clarity, credibility, humility, and tact
- Experience or interest in program evaluation and data collection systems
- Willingness to work a flexible schedule, some evenings and weekends, and travel throughout Boston's North Shore (Lynn, Salem, & Gloucester, MA)
- Commitment to Diversity, Equity, and Inclusion and to the mission of the United Way of Massachusetts Bay and Merrimack Valley.
- Salary Range: $55,000-$60,000 per year, plus benefits
- All employees are required to either provide proof of COVID-19 vaccination status or be subject to COVID-19 testing. In the future, it is likely that vaccinations will be required due to federal mandate.
- This is a Grant-Funded Position (Start date to August 31, 2022), with an opportunity to continue, pending grant application to renew for three years.
United Way of Massachusetts Bay is committed to hiring individuals
who reflect the diversity of the communities it serves.