TRIGO Global Quality Solutions
  • Dubuque, IA, USA
  • 24.00
  • Full Time

Full-Time Hourly employees in HT (Inspectors and Site Leaders): Opportunity to enroll in group plan coverages, 1st of the month following 30 days, to include: Comprehensive Medical Insurance, RealTime TeleMed, Dental, Vision, Life and Critical Illness Insurance and Short-Term Disability. We also offer, Paid Time Off (vacation, sick and holiday), 401K and Referral Bonuses (all offered after meeting the eligibility requirements). Other Benefits include, DailyPay, Tuition assistance (scholarships and discounts), FREE Employee Assistance Program, Employee Perks and Discounts, Advancement Opportunities and Travel Opportunities. Part-Time Hourly employees in HT: DailyPay, Referral Bonuses, Tuition assistance (scholarships and discounts), FREE Employee Assistance Program, Employee Perks and Discounts, Advancement Opportunities and Travel Opportunities.


TRIGO Global Quality Solutions is looking for a Quality Liaison Support individual in Dubuque, IA.

Full-time, 1st Shift, Benefits. This position assists the customer as the primary liaison between the customer's assembly processes and the customer's reactive supplier quality department from two internal departments.

The Quality Liaison utilizes a combination of customer assembly specifications and their personal inspection background to maintain the customer's quality expectations accurately, efficiently, and in a professional manner.

DUTIES & RESPONSIBILITIES

  • Quality Liaison between two direct internal departments.
  • Support will include, but is not limited to:
    • Coordinate containment / rework as needed on parts & assemblies originating from Mexico facility.
    • Participate in meetings and conversation determining methods of reworking material.
    • Engine and axle repair.
    • Diagnose issues with vehicles / engines / axles.
    • Inventory of spare parts.
    • 5S support.
  • Run containments and inspections at W6 and all product lines (Crawler, Backhoe, KBL).
  • Respond to the customer's assembly line quality problems.
  • Establish short term product containment and/or request product rework for defective products.
  • Document and report assembly line and non-operational product quality issues.
  • Investigate and report findings of supplier caused non-operational product quality issues generated on the assigned shift to the appropriate supplier, affected quality groups, supply management, and operations groups.
  • Investigates product quality issues in collaboration with customer quality group to determine the scope of the issue and provide data for supplier.
  • Report results of containment to applicable groups to assists with their business making decisions/impact.
  • Assist in investigation of root cause, gather and analyze historical data, and assist as needed in the corrective action process to help drive a robust 8D process that will yield no future issues.
  • Work with production floor / assembly, engineering, supplier logistics, etc. to develop and carry out RCCA plan of action. (half shop floor / half office)
  • Other duties and/or responsibilities as assigned.

JOB SKILLS & COMPETENCIES

  • MUST have demonstrated ability in reading and interpreting engineering, assembly drawings, blueprint readings, and mechanical knowledge of engines and axles.
  • MUST have ability to diagnose non-conforming parts and ability to repair.
  • MUST have engine/axles repair, vehicles/engines/axles diagnose, and root cause / repair experience.
  • Root Cause Corrective Analysis experience needed.
  • Comprehension level knowledge of industrial equipment assembly processes.
  • Comprehension level knowledge and understanding of inspection techniques and the use of the appropriate measuring tools, equipment, and gages.
  • Operating level proficiency using computer software programs.
  • Demonstrated ability in written and verbal communication.
  • Demonstrated comfort level in interfacing with various levels of the customer's staff and management while working in a fast paced environment.
  • Demonstrated organizational and interpersonal skills.
  • Positive and adaptable to workflow changes.

EDUCATION & EXPERIENCE

  • High school diploma or equivalent.
  • 2-year or 4-year technical degree in a related field preferred.
  • Root Cause Corrective Analysis experience needed.
  • Quality, Mechanical / Manufacturing Engineering experience preferred.
  • SAP knowledge preferred.
  • Microsoft Suite and SharePoint knowledge preferred.

SUPERVISORY RESPONSIBILITIES

  • This position may include some supervisory responsibilities.

Full-Time Hourly employees in HT (Inspectors and Site Leaders): Opportunity to enroll in group plan coverages, 1st of the month following 30 days, to include: Comprehensive Medical Insurance, Teladoc, Dental, Vision, Life and Critical Illness Insurance and Short-Term Disability. We also offer, Paid Time Off (vacation, sick and holiday), 401K and Referral Bonuses (all offered after meeting the eligibility requirements). Other Benefits include, DailyPay, Tuition assistance (scholarships and discounts), FREE Employee Assistance Program, Employee Perks and Discounts, Advancement Opportunities and Travel Opportunities.

Part-Time Hourly employees in HT: DailyPay, Referral Bonuses, Tuition assistance (scholarships and discounts), FREE Employee Assistance Program, Employee Perks and Discounts, Advancement Opportunities and Travel Opportunities.


About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.


TRIGO Global Quality Solutions
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