Total Solutions
  • Moline, IL, USA
  • 19.00-24.00
  • Hourly
  • Full Time

Summary: Promote and coordinate the implementation, development, and growth of the QC Zero Suicide Initiative toward achievement of established objectives in conjunction with development and support of the mission, vision, purpose and objectives of the QC Behavioral Health Coalition.

Specific Duties and Responsibilities

  • Assume primary responsibility, in conjunction with the steering committee, for Zero Suicide Initiative implementation across the Quad Cities toward accomplishment of the following objectives to achieve the overall aim of Zero Suicides for 6 months in Year 3:
    • 1,000 day ad campaign to promote awareness of QC Zero Suicide and suicide prevention.
    • 1,000 Quad Cities residents receive QC Zero Suicide training
    • 100 organizations participate in QC Zero Suicide initiative
  • Lead the QC Zero Suicide Committee meetings and assist with coordination of all QC BH Coalition events.
  • Assist the Outcomes and Data Team to develop Coalition and QC Zero Suicide Initiative dashboards for tracking participation and outcomes data and complete benchmarking to track/trend/measure performance against industry standards.
  • Assist the Innovation and Planning Team to evaluate trends, establish critical measurements, determine outcomes; identify and develop quality improvement strategies; resolve problems and implement changes based on strategy and planning.
  • Assist the Promotions Team to promote general mental health awareness and the Zero Suicide Initiative across the Quad Cities and develop with them a calendar of promotional activities and follow this to ensure adequate awareness throughout the Quad Cities.
  • Assist the Resource and Funding Team to write grants to support the work of the QC Zero Suicide Initiative and the QC BH Coalition.
  • Assist with development, organization and publication of applicable policies and procedures for the QC Zero Suicide Initiative and the QC BH Coalition.
  • Develop and implement a comprehensive review and monitoring program for all participant organizations to track participation and provide support toward increased participation.
  • Develop, implement and support QC Zero Suicide Initiative training components for all participating individuals and organizations.
  • Assist with development, distribution, collection and analysis of regular surveys to all participants.
  • Behave in a manner that reflects integrity and the mission, vision and purpose of the Coalition.
  • Adhere to all applicable State and Federal regulations.
  • Perform all other duties as assigned.


  • Bachelor's degree in Public Health, Human Services Administration, Social Work, or a related field required, master's degree preferred.
  • Five years' experience as a program manager or director in human services organization(s).
  • Strong experience in leading people and managing processes, especially change management, at all levels of the organization. Consultative and influencing skills with an ability to interact with all levels of an organization and build relationships.
  • Demonstrated success with CQI processes and outcomes.
  • Excellent oral and written communication skills, including familiarity with community-wide communications campaign and the ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Strong analytical skills with ability to turn data into information. Budget planning and implementation skills and experience.
  • Thorough understanding of federal, state and local employment laws and ability to become familiar with regulatory guidance specific to mental health.
  • Proven ability to resolve conflicts and handle complaints professionally. Problem solving and decision making capability with minimum supervision required.
  • To perform this job successfully, an individual should have advanced technology skills including knowledge of database software, human resource systems, spreadsheet software, and word processing software, including experience with MS Office (Word, Excel, Outlook, and PowerPoint).
  • Demonstrated teambuilding and customer focused with a collaborative work style.
  • Ability to maintain a high level of professionalism, adheres to strict confidentiality, and sustains high degree of integrity.
  • Exceptional organizational and time management skills, with the ability to prioritize, coordinate, and satisfy numerous competing demands.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing Approximately 1/3 of on-the-job time.
  • Walking Approximately 1/3 to 2/3 of on-the-job time.
  • Sitting Approximately 1/3 to 2/3 of on-the-job time.
  • Use of hands to finger, handle or feel and reaching with hands and arms Approximately 2/3 of on-the-job time.
  • Talking or hearing Approximately greater than 2/3 of on-the-job time.
  • Weight lifted/Force exerted An average of approximately (5-25) pounds, 1/3 of on-the-job time, non-continuously.
  • Vision Close, distance, color, peripheral and depth perception for use of computers and files

Quad Cities Open Network is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Total Solutions
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