The Workforce Group
  • Bainbridge, GA, USA
  • Full Time

What makes us different?

The Workforce Group (WFG) is a Great Place to Work®-Certified company. We are a team of dedicated professionals that pull together to meet the needs of communities after disasters hit partnering with federal, state, and local governments.


Culture that makes a difference:

Teamwork and partnership

We listen to our teams, whether in the field or in the corporate office, to deliver exceptional results to our clients and communities.

Location: Onsite: Bainbridge, GA

Summary:

Case Managers are responsible for reviewing applications for quality, comprehensiveness, documenting, and communicating with applicants as needed within the functional area. They will maintain a complete understanding of all applicable policies, requirements, procedures and review all cases established program guidelines.

Case Managers may also support project managers, which may include monitoring, reporting, specialized advisory services and applicant consultation services, as applicable. In addition, Case Managers will provide potential applicants with program information, help with completing program applications and any other duties as assigned.

Candidates must be ethical, analytical, detail oriented, with good written and interpersonal communication skills. As with all state and federal programs, strict compliance to program policy is required.


Requirements:

  • Bachelor's Degree or associate degree from an accredited university. A combination of education and relevant experience will also be considered.
  • Two (2) or more years of experience providing customer service and/or clerical work.
  • Ability to perform the job function with limited supervision, while providing excellent customer service.
  • Excellent interpersonal, written and oral communications skills, ability to multitask and work independently.
  • Intermediate level Microsoft Office skills: ability to quickly learn new software applications.
  • Ability to acquire and implement a working knowledge of applicable rules and regulations

Preferred:

  • At least 1 year experience on a CDBG-DR project
  • Familiarity with standard operating procedures

The Workforce Group is an Equal Opportunity Employer including Vets and Disabled

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information.

Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from Human Resources.




The Workforce Group
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