Tri-County Electric Cooperative
  • Aledo, TX, USA
  • Full Time

Position Summary

Responsible for overseeing the remote control and monitoring of distribution assets across the operating fleet. This includes but is not limited to providing direct oversight and supervision to the System Operators, SCADA Administrator, and Service Order Technicians in daily operations and activities. In addition, this role monitors and controls the distribution assets, assigns and closes service orders, and maintains the Supervisory Control and Data Acquisition (SCADA) platform.

Essential Job Functions

  • Provide direction and supervision to the team on day-to-day job activities and responsibilities.
  • Oversee and drive continuous improvement to reduce and eliminate operational issues.
  • Assist in proactively monitoring real-time activity, performance, and operational status of all distribution assets, including assigning outages and/or system disturbances, complying with transmission directives and outage coordination/management.
  • Assist the operators in understanding and identifying abnormal operations or alarm conditions and appropriately troubleshoot in a timely fashion.
  • Perform periodic operator log reviews for accuracy and compliance.
  • Develop, lead, and support with the onboarding process and training requirements of personnel.
  • Develop and implement processes and procedures to ensure compliance with internal controls, regulatory requirements, and operational standards.
  • Report and inform Senior Staff and the Board with operational statistics or issues.
  • Coordinate with Operation and Engineering to execute internal/external processes and programs.
  • Develop processes and procedures to comply with various ISO, TSO and other grid regulatory entities.
  • Foster a productive relationship with various ISO, TSO and other grid regulator entities and their control room.
  • Develop and maintain the Tri-County Electric Cooperative Emergency Operations Plan.
  • Lead and maintain company 2-way radio communications and equipment.
  • Monitor regulatory updates to ensure proper process for identifying critical load designation.
  • Maintain proper load shed requirements to meet ERCOT obligations.
  • Update system reliability and outage training materials around SAIDI, CAIDI, SAIFI and deliver annual training to operation personnel.
  • Coordinate with Brazos and other internal departments during emergency situation for the ERCOT load shed and other grid events.
  • Work in close coordination with teams outside of the control room, such as Operations, Engineering, IT, Enterprise, Member Services, and Communications
  • Work according to the safety rules and company policies, as adopted by TCEC and is responsible for own safety and reports all accidents in accordance with TCEC policies.
  • Support the strategic goals of the organization in accordance with the Cooperative' Strategic Plan.
  • Interact with all departments of the Cooperative as well as with members, the general public, other utility personnel, governmental agencies, and equipment vendors in a kind and courteous manner.
  • Assist in the emergency restoration of facilities during storm or general outages.
  • Develop team by identifying areas of needed training to achieve professional growth.
  • Prepare all documentation required for monthly board report.
  • Prepare annual Form 7 for accounting department.
  • Prepare all documentation for annual PUC filings.
  • Available for 24-hour on-call duty to meet obligations to the team as issues arise
  • Participates in various projects as required.
  • Performs other related duties, as required.

Position Requirements

  • Education Requirements-
    • Bachelor's degree in engineering or related discipline. Relevant experience in electrical distribution, transmission, or generation would be considered in lieu of education
  • Experience-
    • A minimum of five (5) years of supervisory experience.
    • Minimum of 10 years' experience in electrical distribution
    • Previous control room experience preferred
    • Able to demonstrate competent technical knowledge of distribution and system processes and experience in operating electrical or SCADA systems
    • Able to interpret NERC, ERCOT, and Brazos Electric regulations and requirements
    • Knowledge of NERC CIP/Reliability Standards and remain current on regulatory changes.
  • Communication Skills
    • Effective communication and conflict resolution skills.
    • Ability to work in difficult member situations
  • Computer Skills
    • Proficient in all Microsoft Office Applications.
    • Ability to learn new software.
  • Analytical Skills
    • Excellent analytical, problem-solving, project management and decision-making skills.
    • Be organized, able to multitask, and manage projects to meet scheduled timelines.
    • Knowledge of functional system interaction and must be able to pay attention to critical elements in complex regulated environment
    • Ability to coordinate multiple activities and ensure safety, quality, and schedule adherence
    • Ability to take direction, identify problems, develop solutions, conduct analysis independently and in collaboration with others
  • Influencing Skills
    • Exceptional leadership and management skills.
    • Ability to handle stressful, and/or emergency situations, in a calm and organized manner.
    • Ability to work well in a fast-paced, team-oriented, collaborative environment that emphasizes attention to detail, meeting deadlines and working together to achieve company-wide objectives.
    • Demonstrated self-starter with a positive "can do" attitude and a passion for excellence in embracing company goals and initiatives


  • Report to Chief Strategy Officer & VP of Engineering
  • Work with Operations, Engineering, GIS, Accounting, IT, Enterprise and other Cooperative staff.
  • Work with Brazos Electric, Schneider Electric, ARCOS, Meridian, ABB, Futura, Survalent.

Physical Demands

(Scale: Rarely = Less than 5%, Occasionally = 5% - 25%, Frequently = More than 25%)

  • Heavy lifting or moving of materials: Rarely - Up to 5 pounds.
  • Operates Equipment: N/A
  • Operates Office Machines: Frequently
  • Standing: Occasionally
  • Walking: Occasionally
  • Awkward Position (stooping, bending etc.): Occasionally
  • Climbing Maximum: Rarely
  • Eye-hand Coordination: Rarely
  • Location: Indoor 90% of time, Outdoor 10%
Tri-County Electric Cooperative
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