Sycamore Services is seeking an Operations Support Specialist

The Operations Administrator will provide support to the COO by coordinating and
overseeing the day-to-day office operations. Provide support to the
Accounting/Administrative Team. Serve as a customer liaison. Collect, analyze and create reports as needed. Collect and distribute information to satellite offices as needed. Produce reports of service data and participants experiences. Assist COO with special projects as assigned

Up to $3000 Sign On Bonus

Job Qualifications

• Bachelor's degree in related field and/or extensive experience as Administrative Assistant
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Strong emotional intelligence and work to solve problems
• Highly versatile and resourceful team player, with ability to also be self-motivated and work independently
• Proven ability to handle confidential information with discretion, be adaptable to
  various competing demands, and demonstrate the highest level of customer service and response
• Excellent presentation and communication skills, both written and verbal.
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment
• Advanced knowledge of Microsoft 365, MS Office Suite, Virtual Meeting Platforms and other software
• Demonstrated abilities in problem solving and conflict resolution
• Good working knowledge of rehabilitation services and programs
• Ability to handle front desk and reception responsibilities with a basic understanding of bookkeeping and accounting principles

Essential Functions

• Provide coverage for reception and perform front-desk tasks
• Facilitate day to day office operation
• Manage/monitor COO's calendar, Coordinate duplication and distribution processes
• Compose, prepare and review incoming/outgoing correspondence
• Coordinate events and meetings. Prepare minutes and materials
• Prepare reports or memorandums as requested
• Coordinate and facilitate contracts and grants as requested
• Collect and report service data as requested
• Compile and format monthly and annual data for executive review
• Conduct research and interpret data
• Compile program evaluation data and submit to state and federal offices as needed
• Provide support to the Administrative Team
• Oversee secured areas in the administrative area
• Respond to inquiries regarding staff, agency, programs or services
• Maintain administrative filing systems
• Ensure proper operation/maintenance of main office equipment
• Pick up checks from satellite office locations and assist HR/Accounting with mailing tasks
• Prepare/process purchase authorizations as requested
• Maintain backup records
• Monitor and maintain office supplies
• Coordinate maintenance projects and maintain a tracking sheet as directed
  

Physical demands

• Bending, Standing, Sitting for long periods of time
• Ability to lift a minimum of 35 pounds; upper body leverage strength required

Job Types

• Full-time

Sycamore Services is committed to employees, customers, and the community to promote diversity and inclusion by developing policies, programs, and procedures that foster a work environment where differences are respected and employees are treated fairly.

Sycamore Services prohibits discrimination or harassment of any kind and ensures equal employment opportunity (EEO) to all aspects of the relationship between Sycamore Services and its employees, including recruitment, employment, promotion, transfer, training, working conditions, wages and salary administration, employee benefits, and application of policies.