St Edwards University
  • Student Success Center
  • Austin, TX, USA
  • Full Time

International Student Advisor DSO/ARO

St. Edward's University of Austin, Texas invites applications for the positions of International Student Advisor DSO/ARO. The International Student Services (ISS) supports and advocates for international student visa holders on campus. Reporting to the Director, International Student Services, the International Student Advisor DSO/ARO provides student visa advice, guidance, and mentoring to international degree seekers and exchange students. The advisor performs a wide range of duties to meet the needs of international students on maintaining lawful status and works collaboratively with all members of the college and the community to support international students. This role will assist with institutional SEVIS reporting requirements as well as develop online resources, workshops, and special events for the international office.

Essential Responsibilities and Duties:

Serves as authorized Designated School Official (DSO) for the F-1 visa program and Alternate Reporting Officer (ARO) for the J-1 student visa holders.

  • Acts as school liaison to state and federal agencies, in relation to F-1/J-1 regulation, such as DHS, Department of State, USCIS, SEVP, etc.
  • Provides SEVIS and functional support for international students including but not limited to SEVIS record maintenance and ISSM immigration-related transactions
  • Works closely with admissions and designated offices/departments to create a seamless transition and polished communication pipeline for the matriculation of admitted students.
  • Reviews and determines I-20/DS2019 eligibility of prospective students and manages document issuance to attain F/J status
  • Maintains updates to the ISS webpage, forms, task center and other informational sources
  • Manages multiple projects in a fast-paced work environment, requiring great attention to detail
  • Provides the ISS office with front-line support, granting documents, setting up appointments, evaluating and referring email/phone traffic daily to support student requests
  • With the ISS team, plans and delivers International Landing Day
  • With oversight, prepares internal and external reports/contracts related to the international population
  • Engages in professional development and stay abreast of current issues in international student
    • Services
  • Manages multiple projects in a fast-paced work environment, requiring great attention to detail
  • Other duties as assigned in keeping with the growth of global initiatives

For consideration, Bachelor's degree is required. Master's degree preferred.

  • Minimum 3 years of employment with direct student service to international students (i.e. academic advising, exchange advising, student visa advising, and at-risk student support)
  • Intermediate experience advising international students as a DSO/ARO (2-5 years)
  • Demonstrates intermediate knowledge of federal regulations affecting international students in various visa classifications, including SEVIS reporting
  • Demonstrates knowledge of intercultural counseling and university student advisement applicable to non-immigrant students
  • Strong analytic, verbal, and writing skills necessary for understanding, explaining, and ensuring compliance with complex government and university regulations and procedures
  • Believes in and expresses a caring and supporting student support service attitude
  • Demonstrates ability to relate effectively with government officials, sponsors, faculty, staff, students, and colleagues.
  • Ability to work independently and collaboratively
  • Strong computer skills and interested in developing skills in smartsheet, SEVIS integration, Canvas, Banner, ISSM (or other SEVIS integration program) etc.
  • Ability to maintain a professional demeanor and composure, amidst challenging interpersonal interactions.
  • Ability to work occasional evening and weekend hours.
  • Successful completion of an employment and/or criminal background check is required

For detailed information, please scroll to the bottom of the page to download the job description.

The University offers an excellent TOTAL REWARDS package!

United Healthcare Medical & Rx Coverage (HSA & FSA Available)

Sun Life Financial Dental Plan

Sun Life Financial Vision Plan

Short Term Disability (STD) Insurance

Long Term Disability (LTD) Insurance

Life & Accidental Death & Dismemberment (AD&D) Insurance

Employee Assistance Program (EAP)

Pet Insurance

Annual Leave & Paid Sick Leave

Retirement Plan (TIAA) Employee 5%/Employer Match 7%

Tuition Benefits

Paid Holidays

Services & Discounts


Interested applicants should submit an online application at; For full consideration, please submit all application materials:

  1. A current resume or CV;
  2. A cover letter addressing the candidate's interest in and qualifications for the position;
  3. A statement on the candidate's ideas, contributions, and goals for advancing Diversity, Equity, and Inclusion while serving in this position; and
  4. The contact information for three professional references


St. Edward's University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.


Founded in 1885 by the Congregation of Holy Cross, St. Edward's University is a private, Catholic liberal arts institution of more than 4,000 diverse students located in Austin, Texas. St. Edward's emphasizes critical thinking and ethical practices, as well as small classes, personalized learning, and exciting internship opportunities. The community atmosphere extends to the approximately 800 faculty and staff who work together to make the university a welcoming yet challenging environment for students. An overview of St. Edward's University employee benefits is available at;



We are not offering sponsorship at this time.

Background Checks:

A criminal history background check is required for finalist(s) under consideration for this position.

Reference #: J2020136

Posted: 08/16/2021


Full Job Description
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