Northwestern Health Sciences University
  • Financial Aid
  • Bloomington, MN, USA
  • Full Time

Benefits eligible


When you join NWHSU you're not simply doing a job, you're making a difference. You'll see passion for our mission, our work, and our future growth opportunities all around you. Culture is extremely important to us. We're a small enough organization that you'll get to know everyone, have a voice, make an impact, and feel the enthusiasm of everyone you work with. Yet we're large enough to offer exceptional benefits including a university contribution to our 403(b), generous PTO and a flexible environment. It's an ideal blend and a superb organization to expand your career.

What can you expect?

  • Our goal? Preparing the next generation of healthcare professionals to deliver and advance healthcare.
  • Every role and individual contributes to our success. No matter what department you work in, you'll see passion for our work and respect for one another.
  • Belonging is important to us - we all bring different backgrounds, perspectives, and value to the organization. And that makes us stronger.
  • We're committed and engaged. You'll see that in every meeting, every discussion and everything we do. It shows and we're proud of it.
  • We don't simply say we have a team environment - we live it. Your ideas and suggestions matter. We listen to one another and when something makes sense, we do it.
  • We've still got that entrepreneurial spirit, even though we've been around for 80+ years. And we like that.
  • We share information and have fun - through monthly Open Forum meetings with our senior leaders, to random employee celebration events throughout the year.
  • We build in flexibility in roles whenever we can. We work in a hybrid environment. Each manager works with their team members to ensure there is a healthy work-life balance.
  • Your personal and professional work opportunities are important to us - we provide these benefits so you can continue to excel in your career.

Position Information:

Reporting to the Director of Financial Aid, the Assistant Director of Financial Aid provides financial aid counseling to graduate and undergraduate students and families for federal, state, and institutional programs in accordance with all applicable rules and regulations. The position is also responsible for financial aid compliance for award packaging. The Assistant Director of Financial Aid will share in the responsibilities of administering federal and state aid, verification, loans, professional judgements, standard academic progress (SAP), scholarships, federal-work study, and other related financial aid functions.

This is an excellent opportunity if you are passionate about providing excellent service to ensure a great student experience and a collaborative working environment and you are an excellent communicator, organized, detail-oriented, and seeking to join a service-oriented team.

This is a full-time, benefit eligible opportunity.

Work Location: Bloomington, MN with flexibility to work 1-2 days per week remotely, must live local and be able to come to campus as needed.


  • Serve as a liaison to the Admission's Office
  • Counsel students in all aspects of financial aid including but not limited to, applying for financial aid, determination of need, packaging policies, disbursement, appeals process, changes to aid package and loan borrowing.
  • Completion of Verifications, C-Codes, Professional Judgements, Special Circumstances, and Transfer Monitoring
  • Ability to work with a variety of websites such as COD, FAA Access, NSLDS, MN State Grant Manager, Salesforce and ScholarNet.
  • Respond to phone, email, and in-person inquiries regarding student questions and concerns.

What you need to have?

  • Bachelor's degree and 3+ years of experience or combination of relevant education, training, and experience may be considered.
  • Comprehensive knowledge of federal and state financial aid regulations, needs analysis, student budgets, financial aid packaging, professional judgement policies, debt management, and federal, state, institutional and alternative aid (e.g. grants, loans, work, scholarships, and waiver programs).
  • Excellent customer service, written and verbal communication skills.
  • Excellent interpersonal skills and the ability to build collaborative relationships across campus.
  • Ability to set priorities, manage time effectively, and demonstrated ability to work with a diverse student population in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Proficient with Microsoft Office 365.

Does this sound like the type of role you could excel in? Where your background and experience may contribute to the growth of our organization? A role where you can add your passion and enthusiasm, and make a difference? If you believe you have the education and experience to meet the qualifications for this role, we'd value talking to you. Non-traditional backgrounds are welcome.

Our Benefits:

NWHSU is proud to offer a comprehensive benefits package to meet your current needs and anticipate your future needs. Our generous time away helps you enjoy a healthy work life rhythm.

  • Paid Time Off (earn 22 days per year)
  • Holiday (15 days)
  • Discounted and free on-site clinic services for you and your family
  • 403(b) Plan (4.75% University contribution with a 2% employee contribution)
  • Medical, dental, vision
  • Flexible Spending Accounts
  • Short-term and long-term disability
  • Life insurance
  • EAP and other wellness benefits
  • Tuition Reimbursement for external programs
  • Tuition Reduction for internal programs (includes family members)
  • On-site fitness center

NWHSU Overview:

Founded in 1941, NWHSU is a progressive institution educating the next generation of health care professionals. While the institution's history is rooted in the chiropractic profession, NWHSU now focuses more broadly on integrative care, health, and wellness. In addition to our Doctor of Chiropractic, we offer a Doctor of Acupuncture with a specialization in Chinese Herbal Medicine, Masters' offerings in Acupuncture, Chinese Medicine, Functional and Integrative Nutrition, and Integrative Care, and undergraduate offerings in massage therapy, health sciences, and allied health professions - medical assisting, medical laboratory science, medical laboratory technology, radiation therapy, and radiologic technology. We are a mission- and vision-driven university and intend to be a leader in creating integrative care solutions.

Equal Opportunity Employer:

Northwestern Health Sciences University is an Equal Opportunity Employer and is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate.

Northwestern Health Sciences University
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