NucarLannan
  • Lowell, MA, USA
  • Full Time

Client Care Representative (Westford)

Nucar Lannan Chevrolet


Lowell - Woburn - Westford


Part-time and Full-time positions available


Would you like an opportunity to earn an exceptional wage while maintaining your work - life priorities?

Are you a good communicator, both through email and over the phone?

Do you enjoy working with a Team towards a common goal?

If you can answer "YES" to these questions, please contact us to discuss the details!

We are a family owned and operated company that supports our Employees and works to see them succeed!

Job Description:

We are growing quickly and are in need of additional Team members to work in our Customer Care Department. As a Customer Care Specialist you will learn how to handle incoming Sales and Service requests, guide and route those customers appropriately, and ensure they get the assistance they are requesting. Our training and support will include efficient processes and
easily learned software that will guide you on a daily basis.

Work Orientation Factors:

- Much customer contact
- Ability to communicate and interact with customers with courtesy and efficiency
- Professional image is essential
- Multi tasking
- Ability to organize and prioritize work flow electronically (through our software)

Schedule:

We offer flexible schedules to mutually fit our Employees' and Customers' needs.

Compensation:

Hourly rate + monthly incentives and bonuses. Our Part Time Customer Care Specialists earn $30,000 - $40,000 annually, and our Full Time earn $60,000 - $80,000 annually.

We take our employee's health seriously. To address COVID -19 concerns, we clean and sanitize the working environment frequently and provide personal protective equipment such as masks, gloves, and face shields.

We Offer:

  • Medical, dental, vision, life, and disability Insurance
  • Career advancement opportunities
  • Paid vacation
  • 401(K)
  • Team building events
  • Employee Assistance Program
  • Drug-free workplace
  • Anniversary bonus
  • Fitness/Wellness reimburse
NucarLannan
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