Noo-Kayet Development Corporation
  • 22-Oct-2021 to Until Filled (PST)
  • Marketing
  • Kingston, WA, USA
  • DOE
  • Hourly
  • Full Time

Generous benefit package including Medical, Dental, Vision, 401K & Other amazing PERKS!


NKI FOLLOWS ALL PGST MANDATES


Our Casino Host is responsible for ensuring our VIP guests and patrons enjoy a favorable gaming experience, take care of their needs and provide superior service to all guests.

  • Responsible for contacting, encouraging visits and play from Top Tier guests. Communicate with Top Tier guests thru various communication channels including telemarketing, email, letters and in person.
  • Utilize Players Club data to better manage Top Tier relationships.
  • Responsible for promoting positive customer image.
  • Creates new accounts to allow patrons to play the electronic games.
  • Creates and updates account information for guests.
  • Provides customer service to patrons by providing assistance on new games rules, operation of machines, assist in issuing Wildcard Club PIN numbers, assist with Wildcard Club transactions.
  • Assists in establishing marketing goals to ensure share of market and profitability of programs, products, and/or services.
  • Works with department manager on budget for premium slot pay, VIP and Top Tier events and functions.
  • Evaluates guests in Top Tier for benefits, monitor play and be proactive in contacting guests
  • Executes marketing plans and programs at the direction of department supervisor.
  • Instills the customer service philosophies of the department into all employees.
  • Assists in planning organizational advertising and promotion activities and overseeing production of promotional materials as it relates to Top Tier guests.

QUALIFICATION REQUIREMENTS:

High school diploma, two to four years related experience in a customer service, sales or account executive, or project management position capacity. Class III Gaming License issued by the Port Gamble S'Klallam Gaming Commission.


Full Job Description
Noo-Kayet Development Corporation
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