NetCentrics Corporation
  • 05-Feb-2023 to Until Filled (EST)
  • Washington, DC, USA
  • Salary
  • Full Time
  • TS/SCI

Program: Joint Service Provider (JSP)

Location: - Pentagon - Washington, DC

Title: Operations Support System (OSS) Subect Matter Expert (SME)

Clearance: TS/SCI

Number of Positions: 1

You will serve as the Operations Support System (OSS) Subject Matter Expert (SME) for the NetCentrics information technology (IT) support efforts for the Defense Information Systems Agency (DISA) Joint Service Provider (JSP). You will provide SME support to a customer-focused organization that provides, manages, operates, and maintains IT shared services for the Pentagon and select agencies and organizations in the National Capital Region (NCR). The JSP performs a wide variety of enterprise support functions in order to meet service requirements. These functions may include server hosting, in which the hardware, software, infrastructure, and maintenance required to host the customer-managed applications are in a consolidated, virtualized environment where JSP manages the server environment up to the operating system and provides operational monitoring and facility support for the Operations (OPS) consolidated server rooms (CSRs). The JSP also supports the DISA Organizational Messaging Service (OMS) which enables organizations to exchange both classified and unclassified information with other organizations within the DoD, other United States (US) Government agencies, Five Eyes countries (US, Canada, United Kingdom, Australia and New Zealand), the 28 North Atlantic Treaty Organization countries, and all countries with US military bases or embassies worldwide.

The JSP Operations Support System (OSS) SME shall provide technical ability in supporting the OSS task within the JSP infrastructure. The candidate must possess proven technical ability in the architecture, deployment, and sustainment of COTS, GOTS, and custom-built applications. The OSS will facilitate and automate the Operations, Administration, Maintenance, and Provisioning (OAM&P) activities for JSP using commercial best practices and industry technologies, standards, and frameworks. A single comprehensive system of integrated components, using a service oriented architecture, is critical to the maturation of service delivery and operations across JSP. OSS Subject Matter Experts (SMEs) will provide the structure of the OSS OOB Management Network architecture, governance and oversight of the enterprise tools by first capturing and gathering the tools hosted within JSP for each of the different branches within the different centers. The analysis and rationalization will eliminate the redundant tools across JSP and provide a more proficient and better utilization of the enterprise tools. The OSS team will analyze and re-design the OSS OOB management network; assist with the build out of OSS framework, help establish policies and procedures for tools and rationalization of tools.

Specialized Knowledge & Skills

  • Five years of experience in computer system engineering; hardware and software analysis, system integration, and system maintenance.
  • Excellent oral and written communication skills and ability to communicate technical subjects to nontechnical staff are required.
  • Minimum three years of work related experience in the following computer related areas: Networks, Servers, and systems management; Public Key Infrastructure, IT customer support; computer server and workstation installation, diagnosis and repair; technical writing; computer security; knowledge management; database administration, design and management; system maintenance; information technology project management; Information System Testing.
  • Knowledge of a range of current information technologies, computing platforms, and network systems, such as: cloud computing, blade server, unified communications, collaboration tools, cryptographic systems, social networks tools, enterprise services.
  • Possess DoD 8570.01-M/DoD 8140 Certification IAW established mandate prior to start of order.
  • Experience securing Operating Systems to comply with DISA STIGs; network experience configuring and maintaining desktop firewalls.
  • Experience configuring security policies to protect system applications.

All candidates who are given offers must successfully pass a background investigation including criminal history and reference checks. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability (or perception thereof).

Equal Opportunity Employer/Veterans/Disabled

NetCentrics Corporation
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