NetCentrics Corporation
  • 23-Sep-2022 to Until Filled (EST)
  • Arlington, VA, USA
  • Salary
  • Full Time
  • TS/SCI


Title: Enhanced Communication Gateway Systems (ECGS) Subject Matter Expert (SME)

Location: Arlington, VA (Pentagon)

Clearance: TS/SCI


  • Provide SME support to the customer; manage, operate and maintain IT shared services for the Pentagon, and select agencies and organizations in the National Capital Region (NCR)
  • Perform a wide variety of enterprise support functions in order to meet service requirements. These functions may include server hosting, hardware, software, infrastructure, and maintenance required to host the customer-managed applications are in a consolidated, virtualized environment; manage the server environment up to the operating system and provide operational monitoring and facility support for the Operations (OPS) consolidated server rooms (CSRs)
  • Provide support to Organizational Messaging Service (OMS) which enables organizations to exchange both classified and unclassified information with other organizations within the DoD, other United States (US) Government agencies, Five Eyes countries (US, Canada, United Kingdom, Australia and New Zealand), the 28 North Atlantic Treaty Organization countries, and all countries with US military bases or embassies worldwide
  • Perform operations and system administration tasks for the large and small scale ECGS systems (references the complete ECGS system and a tailored version called Mini ECGS) operated at primary and alternate site locations. ECGS systems are connected to the DoD NIPRNET, SIPRNET and OM TS/C
  • Administer the ECGS/Mailroom Profile libraries and Message Center folders to include creation and maintenance of custom profiles to support advanced message filtering requirements on both large and small ECGSs
  • Monitor both the National Gateway Large ECGS and all small ECGSs supporting OM and email interfaces to ensure that messages are being processed
  • Identify, analyze and resolve problems of all configured ECGS serial circuit communication ports, message routing database tables, Plain Language Address (PLA) databases tables, application specific configuration database tables, and all Mailroom Profiler selection, restriction, and dissemination profiles
  • Monitor local and remote distributed applications, host Windows Operating Systems, network connections, and Protogate serial-network communication (i.e. Automatic Digital Network (AUTODIN) Mode-I, Mode-II protocols) subcomponents including the use of protocol analyzers and oscilloscopes to ensure the continued successful processing of messages between each ECGS and all connected remote stations
  • Continuously staff the National Gateway service operator positions (Service Desk and Mailroom) to correct intercepted messages, send or respond to operational service wires, and manually associate sectional messages
  • Support provisioning and testing of new point-to-point and dial-in STE connections to the ECGS systems
  • Provide support to Customer's functional teams for accreditation testing of ECGS hardware and/or application updates
  • Perform cryptographic Key Management Center updates to STE secure modem Crypto Ignition Keys
  • Provide, within the monthly IPR and in support of monthly metric collection, reports detailing message volume by port
  • Monitor all service queues, manually processing all intercepted messages and coordinate with connected sites. For reporting purposes, provide a report on the number of intercepted messages manually processed daily


  • Bachelor's degree in Computer Engineering, Computer Information Systems, Telecommunications, or Management Information Systems and 10+ years of professional experience;
  • Demonstrated experience in computer system engineering; hardware and software analysis, system installation, integration, implementation, and system maintenance
  • Minimum 3 years of experience to include the following computer related areas: Northrop Grumman ECGS, Networks, Servers, Storage Area Networks and systems management; telecommunications; directory systems; Public Key Infrastructure, IT customer support and training; computer server and workstation installation, diagnosis and repair; technical writing; computer security; knowledge management; database administration, design and management; system maintenance; information technology project management; design and implementation of geographical distributed information systems; computer scripting; Information System Testing
  • Demonstrated knowledge of a range of current information technologies, computing platforms, and network systems, such as: cloud computing, blade server, virtualization, unified communications, collaboration tools, cryptographic systems, business intelligence systems, WEB 2.0, social networks tools, enterprise service bus
  • Demonstrated ability for oral and written communication with the highest levels of management Excellent oral and written communication skills and ability to communicate technical subjects to nontechnical staff are required
  • 3 years of experience securing Operating Systems to comply with DISA STIGs; network experience configuring and maintaining desktop firewalls
  • Experience configuring security policies to protect system applications
  • Experience analyzing ongoing changes that are published in HBSS specific STIGs and applying the appropriate policies and configuration changes to bring OMS systems into compliance with USCYBERCOM policies
  • Active DoD 8570 Baseline Certification
  • Active TS/SCI security clearance
  • As a contingency to employment at NetCentrics, all candidates who are given offers must successfully pass a background investigation including criminal history and reference checks

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Equal Opportunity Employer/Veterans/Disabled

NetCentrics Corporation
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