Title: Continuity of Operations (COOP) Subject Matter Expert (SME)

Location: Arlington, VA (Pentagon)

Clearance: TS/SCI

Responsibilities:

• Serve as the Continuity of Operations (COOP) Subject Matter Expert (SME) for the NetCentrics information technology (IT) support efforts for the Defense Information Systems Agency (DISA) Joint Service Provider (JSP)
• Provide SME support to a customer-focused organization that provides, manages, operates, and maintains IT shared services for the Pentagon, and select agencies and organizations in the National Capital Region (NCR)
• Perform a wide variety of enterprise support functions in order to meet service requirements. These functions may include server hosting, in which the hardware, software, infrastructure, and maintenance required to host the customer-managed applications are in a consolidated, virtualized environment where JSP manages the server environment up to the operating system and provides operational monitoring and facility support for the Operations (OPS) consolidated server rooms (CSRs)
• Evaluate new or alternate secure remote access capabilities to support JSP customers
• Support the DISA Organizational Messaging Service (OMS) which enables organizations to exchange both classified and unclassified information with other organizations within the DoD, other United States (US) Government agencies, Five Eyes countries (US, Canada, United Kingdom, Australia and New Zealand), the 28 North Atlantic Treaty Organization countries, and all countries with US military bases or embassies worldwide

Requirements:

• Bachelor's degree in Computer Engineering, Computer Information Management Systems, Telecommunications, or Management Information Systems, and 10 years of professional experience
• Experience in continuity operations and planning in an IT environment similar and as complex in size to the ones addressed in this order
• Experience in working with customers to understand Mission Essential Functions (MEF) for their organization
• Expert knowledge of DoD and Government COOP policy and plans
• Expert knowledge in determining and identifying high level functional and technical requirements based on interactions with the user community, and knowledge of IT environments similar in size and scope
• Experience in implementing software, hardware and communications solutions
• Experience in the utilization and maintenance of high-level system designs, including architectural design documents, diagrams, project plans and milestones
• Strong working knowledge of current server technology to include cloud computing, Blade Server, unified communications and virtualization technology
• Experience in Windows environment on Server 2008, Server 2012, and Windows 7 and/or Windows 10 operating systems environments similar in size and scope
• Active DoD 8570 Baseline Certification
• Active TS/SCI security clearance
• As a contingency to employment at NetCentrics, all candidates who are given offers must successfully pass a background investigation including criminal history and reference checks

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Equal Opportunity Employer/Veterans/Disabled