Title: Automated Message Handling Service (AMHS) Subject Matter Expert (SME)

Location: Arlington, VA (Pentagon)

Clearance: TS/SCI

Responsibilities:

• Provide SME support to a customer-focused organization, manage, operate and maintain IT shared services for the Pentagon, and select agencies and organizations in the National Capital Region (NCR)
• Perform a wide variety of enterprise support functions in order to meet service requirements. These functions may include server hosting, hardware, software, infrastructure, and maintenance required to host the customer-managed applications are in a consolidated, virtualized environment; manage the server environment up to the operating system and provide operational monitoring and facility support for the Operations (OPS) consolidated server rooms (CSRs)
• Provide support to Organizational Messaging Service (OMS) which enables organizations to exchange both classified and unclassified information with other organizations within the DoD, other United States (US) Government agencies, Five Eyes countries (US, Canada, United Kingdom, Australia and New Zealand), the 28 North Atlantic Treaty Organization countries, and all countries with US military bases or embassies worldwide
• Provide technical ability in the architecture, deployment and sustainment of multiple large, geographically dispersed, and clustered Enterprise OM Telos AMHS platforms:
  • Provide, within the monthly IPR and in support of monthly metric collection, reports detailing total messages by organization and user for each AMHS
  • Respond to interruptions in message processing and AMHS outages to meet the continuous operation performance requirement
  • Manage and provide creation and maintenance of all profile query/agents to include Discretionary Access Control and Limited Distribution Control for filtering and dissemination of message traffic to customers' preferred delivery points including bulletin boards and Simple Mail Transfer Protocol (SMTP) addresses forwards/relays

Requirements:

• Bachelor's degree in Computer Engineering, Computer Information Systems or Management Information Systems and 10+ years of professional experience
• Demonstrated experience in computer system engineering; hardware and software analysis, system installation, integration, implementation, and system maintenance
• Demonstrated minimum 5 years of experience to include the following computer related areas: Telos AMHS platform; Networks, Servers, Storage Area Networks and systems management; telecommunications; directory systems; Public Key Infrastructure, IT customer support and training; computer server and workstation installation, diagnosis and repair; technical writing; computer security; knowledge management; database administration, design and management; system maintenance; information technology project management; design and implementation of geographically distributed information systems; computer scripting; Information System Testing
• Demonstrated direct experience with enterprise clustered AMHS
• Demonstrated knowledge of a range of current information technologies, computing platforms, and network systems, such as: cloud computing, blade server, virtualization, unified communications, collaboration tools, cryptographic systems, business intelligence systems, WEB 2.0, social networks tools, enterprise services bus
• Demonstrated ability for oral and written communication with the highest levels of management, excellent oral and written communication skills and ability to communicate technical subjects to nontechnical staff
• 3 years of experience securing Operating Systems to comply with DISA STIGs; network experience configuring and maintaining desktop firewalls
• Experience configuring security policies to protect system applications
• Experience analyzing ongoing changes that are published in HBSS specific STIGs and applying the appropriate policies and configuration changes to bring OMS systems into compliance with USCYBERCOM policies
• Active DoD 8570 Baseline Certification
• Active TS/SCI security clearance
• As a contingency to employment at NetCentrics, all candidates who are given offers must successfully pass a background investigation including criminal history and reference checks

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Equal Opportunity Employer/Veterans/Disabled