NetCentrics Corporation
  • 30-Sep-2021 to Until Filled (EST)
  • DC, USA
  • Full Time


Title: AV/VTC Technician - Mid I (SCLS)

Location: Washington, D.C. (Pentagon)

Clearance: TS/SCI


  • Perform daily testing and preventive maintenance on VTC systems and report any faults to your supervisor
  • Provide VTC user systems training to authorized personnel as requested
  • Provide VTC troubleshooting, setup, and general support upon request
  • Provide primary and possible after-hours support as pre-arranged with the customer
  • Validate VTC performance 30-minutes prior to the start of the session to confirm that both audio and video are functioning properly
  • Create service tickets for any problems found during VTC sessions and submit VTC Incident Reports providing details of the VTC problem to upper management
  • Assist users in setting up, reserving, scheduling, establishing, testing, troubleshooting, monitoring, and conducting IP/ISDN point-to-point and multipoint or Unclassified VTC sessions
  • Submit daily activity reports/status


  • High School Diploma and 5 years of experience as a Helpdesk Specialist
  • Active DoD TS/SCI security clearance
  • Ability to sit at a desk for long periods of time
  • Ability to lift up to 50lbs
  • Excellent communication skills
  • Proficiency in Microsoft Office, including PowerPoint, Word, Excel, Access, and Outlook and SharePoint
  • As a contingency to employment at NetCentrics, all candidates who are given offers must successfully pass a background investigation including criminal history and reference checks

Desired Experience/SkillSet:

  • Certifications:
  • Axixa CTS,
  • InfoComm Basic
  • AV (InfoComm) Certified Technology Specialist (CTS)
  • AV (InfoComm) CTS-I (AV System Installation Specialization)
  • AV (Q-Sys) Level 1 and Level 2
  • Experience with CISCO TMS, CMS and MCUs
  • Active a DoD 8570 IAT Level II certification

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Equal Opportunity Employer/Veterans/Disabled

NetCentrics Corporation
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