Mill Valley Film Festival
  • 01-Aug-2022 to Until Filled (PST)
  • Theater Operations
  • San Rafael, CA, USA
  • 18.00
  • Hourly
  • Seasonal

2022 Mill Valley Film Festival

House Manager

Location: San Rafael, CA (15 minutes North of the Golden Gate Bridge)

Status: Seasonal

Dates: 10/03 - 10/17, This includes mandatory training and wrap

Salary: $18.00/hour

Benefits: Housing included for contract dates, transportation to and from SFO airport (if

flying), mileage reimbursement during festival dates if carpooling, at least 1

meal per day during festival dates, MVFF45 customized swag, access to festival

lounges, screening vouchers

COVID-19 has resulted in significant business and financial disruption. The duration of this agreement is contingent on the continued availability of funding and in-person operations.

About Mill Valley Film Festival:

Founded in 1978, the Mill Valley Film Festival is a world-renowned 11-day event held every October, screening over 200 innovative US and international films for over 60,000 attendees. MVFF has a stellar reputation as a filmmakers' festival with a high-profile, prestigious, non-competitive environment celebrating the best in independent and world cinema in gorgeous Northern California.

About the Job:

The House Manager works directly with managing the minutiae of the seating of their house. This role will manage the house setup and turnover between screenings. They will partner with the Line Managers to seat and start screenings on time while also managing RUSH sales when applicable.

Covid Specific Operations: All Theater Operations staff will be responsible for verifying and implementing attendee eligibility requirements for admission, if applicable. This may include, but is not limited to:

  • Applying mask mandate policies
  • Verifying eligibility requirements: proof of vaccination and/or valid negative COVID test within specified time required
  • Applying social distancing policies, inside and outside of venue

Festival House Managers work with the onsite TOPs and Box Office staff to ensure safe theater operations and timely screening starts. Reports to the Venue Manager and Operations Manager and works within the Operations Department.

Proof of full vaccination is required for employment for the 45th Mill Valley Film Festival. You must be prepared to show proof at time of application. Proof of a (or multiple) negative Covid test may be required for employment.

Your Responsibilities:

  • As a Festival House Manager, you will interface closely with the public, volunteers, projectionists (and other MVFF staff), filmmakers and sponsors
  • Work with Development department to fulfill sponsor and donor needs and verify reserved seating arrangements
  • Prepare House at the start of every day and each screening
  • Check in with the Venue Manager to get radio, review tech sheets, dailies, and show flows. Discuss any filmmaker/talent arriving, red carpets, and shows on RUSH or might likely go to RUSH
  • Check in with Projectionist on radio. Confirm all films, trailers and Sponsor Slides for the day are ready
  • Maintain audience traffic flow upon ingress and egress
  • Communicate any accidents or patron issues, if any, to Venue Manager and provide written incident reports
  • Keeping staff and customers informed of festival updates and changes
  • Coordinate show ingress and egresses with other managers via radio, striving for every show to start on time
  • Call all shows in partnership with projection
  • Ensure picture and sound quality for all pieces of content. If/when a Filmmaker is present, work with them to do this for their film by communicating with projection for them
  • Assist with introductions of films, managing microphones and cuing Filmmaker and Programmer
  • Manage RUSH ticket sales and seating with the Line Managers
  • Manage Q&A sessions and patrons exiting film during Q&As
  • Fill out screening reports, and conduct final counts of tickets and ballots
  • End of Day procedures and venue clean up
  • Organize supplies designated for your theater
  • Other duties as assigned

Our ideal candidate has:

  • Superb organizational and communication skills
  • Detailed, disciplined, and thorough. You have a professional demeanor and a great attitude
  • Grace under pressure; can do attitude
  • Strong managerial and leadership skills
  • Proven skill with driving deadlines
  • Excellent customer service, and public interaction skills
  • Ability to manage time effectively and bring projects to completion despite conflicting deadlines
  • Calm under pressure, managing multiple tasks with competing deadlines.
  • Thrives working independently and on a team.
  • Must own a smart-phone
  • Must have open availability though duration of contract and must be prepared for long hours and late nights.

To apply, please submit:

  • Your resume including two references
  • Review and acknowledgement of our Code of Conduct:

We appreciate, respect, and honor the vibrant diversity and viewpoints of our world community of guests and staff and hold steadfast in a commitment to freedom of creative expression. We encourage the open exchange of ideas and perspectives in a mutually respectful environment that provides guests and staff with a safe and enjoyable experience while attending our film festivals, theaters, and events.

We ask that everyone-artists, audiences, volunteers, press, industry, staff, board members, and beyond-maintain an environment that is welcoming to all by being:

  • Inclusive and respectful of people of every race, ethnicity, gender identity/expression, disability, sexual orientation, nationality, religion, age, physical appearance and body size, language spoken, and immigration or economic status
  • Intentional with your words and abstaining from hate speech of any kind and abusive or offensive language or images, including the abuse of chat or similar electronic communications
  • Mindful of the personal space and boundaries of others by avoiding unwelcome, unlawful attention, including sexual harassment and harassment of any kind, stalking, and inappropriate physical contact of any kind
  • Respectful of moderators, artists, and audience members by refraining from disruption of screenings, sessions, talks, or other events
  • Considerate of the health and safety of others by complying with all COVID-19 requirements and all other health and safety protocols

The Code of Conduct covers all events and venues including, but not limited to, the DocLands Documentary Film Festival, Mill Valley Film Festival, CFI Education programs, the Smith Rafael Film Center, special screenings, our physical and virtual offices, and in all CAFilm digital spaces.

California Film Institute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our policies prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Mill Valley Film Festival
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