Heritage Home Service
  • 17-Mar-2023 to 16-Apr-2023 (EST)
  • Tewksbury, MA, USA
  • 25-45 per hour
  • Hourly
  • Full Time

We are looking for a Drain Service Technician to join our team

This position will be based out of our Tewksbury, MA location and serving the surrounding areas.

About Us:

Heritage is a 35-year old family owned and operated plumbing, heating, cooling, drain cleaning and electrical business driven by two primary objectives:

  1. We want to help make life better for our team members, customers, and community


  1. We want to make home service exceptional - because serving homeowners is all we do

About the role:

As a drain service technician you will work as part of a dynamic and passionate team through your diagnosis and repair of residential drain systems. Other responsibilities include:

  • Diagnose problems and lead customers to informed and confident buying decisions
  • Maintain communication with dispatch, your manager, parts and installation teams
  • Keep your company truck clean, inside and out
  • Keep your truck inventory up to date
  • Properly complete paperwork
  • Join the flexible on-call rotation
  • Maintain a clean and professional appearance
  • Have and maintain a clean driving record
  • Provide solutions to customers on sewer and drain problems
  • Perform sewer and drain cleanings, replacements, drainage work, fixture replacements and unclogging services for residential customers
  • Participate in training allowing you to grow and develop as a professional
  • Have or be willing to obtain the proper certifications (we can help you with this)


  • A valid driver's license and a clean, safe driving record
  • Can pass a drug test and background check
  • Enjoy serving and treating others with respect
  • Possess the desire to learn and grow (both personally and professionally)
  • Strong verbal and written communications
  • Mechanical aptitude
  • Team orientated - you like working with a team to solve problems and accomplish goals
  • Able to prioritize and multitask effectively
  • Quick thinker
  • Highly organized and exceptional follow-through abilities
  • High integrity with advanced social skills and ability to make solid connections
  • Have a flexible schedule and are able to be on-call and work after normal business hours when needed
  • You enjoy giving back to your community and helping team members in time of need

Benefits for the Drain Service Technician position:

  • Excellent Wages (depending on experience level)
  • Paid Vacation, Personal, Sick Time
  • Paid Holiday Time
  • Year Round Work (no lay-offs)
  • Medical, Dental, Vision Insurance
  • Life, AD&D, Short & Long Term Disability Insurance
  • 401k Retirement Plan with Company Match
  • Profit Sharing Incentive Plan
  • Company Uniforms
  • Company Cell Phone and Tablet
  • Quarterly Tool and Boot Allowance
  • Individual and group development
  • 1:1 Coaching
  • Paid Ongoing Training
  • Educational Allowances/Reimbursement for Field related Courses
  • Company Chaplains
  • Professional, Family Feel
  • Company Events

Work Schedule

  • Full Time Positions (40-50) hours per week
  • Must have a flexible schedule. There is an on-call rotation for this position, but we are willing to accommodate your schedule.

If you are seeking an opportunity to build a brighter future with people that have a bigger vision for themselves and those they serve, Heritage could be exactly who you're looking for.

To learn more please call, or email our Recruiting Specialist - Lilianna Ricker / lricker@justcallheritage.com

Also feel free to visit our website to learn more about Heritage at: justcallheritage.com

Heritage Home Service
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