Institute for Intergovernmental Research
  • 04-Jan-2023 to Until Filled (EST)
  • Tallahassee, FL, USA
  • Full Time

Medical, Dental, Vision, Life Insurance, Long Term Disability, Long Term Care, Retirement, Annual Leave, Sick Leave, Holidays, Work from Home Flexibility

The Institute for Intergovernmental Research (IIR) is founded on the mission to create and deliver dynamic solutions for our criminal justice partners and communities, achieved through the passion and hard work of each member of the IIR team. If you are energetic and dedicated to delivering quality programs and services to meet this mission, you will find that IIR is a great place for you. IIR's values are integrity, innovation, and relationships, and IIR's culture is defined by excellence, collaboration, diversity, and family. At IIR you will be part of a team of dedicated professionals who continually apply their talents to achieve and deliver results for our clients. Expect to be challenged, grow professionally, and have your contributions recognized. We promote teamwork internal and externally and understand the importance of a healthy work life balance. We demonstrate our commitment to employees though our outstanding benefits package and generous leave time including:

  • Paid annual, sick, and holiday leave
  • Outstanding insurance coverage
  • Flexibility to allow employees to work from home or office
  • Rewarding work that makes a tremendous national impact

See the IIR career page to learn more about working at IIR and the programs IIR supports: Careers ( It is an exciting time to join IIR. Our employees are the secret to our success and future.

FLSA Status: Nonexempt

Position Description

The content management specialist for the Quality Control and Content Management (QCCM) group assists the QCCM Senior Manager and other program personnel with preparing documents and products for or by IIR clients and provides administrative services, as required. An IIR content management specialist is responsible for organizing the quality control (QC) process and maintaining file organization and version control of IIR-generated documents.


  • Conduct channel management and file folder cleanup to maintain organization and version control
  • Coordinate the QC process of all IIR products with the editors, including products produced by Multimedia
  • Organize and facilitate the QC process, communication, and version control for training curricula, instructor guides, scripts for online training, participants' guides, and classroom handouts, including PowerPoints, training videos, classroom journals, and student handbooks
  • Organize and facilitate the QC process, communication, and version control for the review of website content, webinar announcements, and email blasts
  • Organize and facilitate the QC process, communication, formatting, and version control for progress reports, quarterly training reports, statements of work, concept papers, and grant applications and all accompanying components and documentation required
  • Organize and facilitate the QC process, communication, formatting, and version control for documents and materials for large summits and conferences
  • Organize and facilitate the QC process, communication, formatting, and version control for contracts and the accompanying correspondence and ensure that appropriate items are enclosed in the packet for dissemination
  • Organize and facilitate and maintain the QC process, communication, formatting, and version control for corporate and instructor bios and résumés
  • Format and review correspondence, meeting minutes, talking points, manuscripts, program briefings, assessment reports and recommendations, news articles, newsletters, success stories, white papers, and annual reports
  • Format, review, and prepare training materials, flyers, agendas, and attendee lists
  • Create, format, and merge templates, fillable forms, certificates, name tags, and name tents for trainings and program meetings
  • Answer and direct incoming phone calls
  • Enter data into internal electronic data systems and proofread entries for accuracy
  • Serve as backup for posting and carrying mail to the post office
  • Ensure that building shutdown procedures are completed prior to departure at the close of business
  • Other duties, as assigned

Knowledge and Skills

  • Associate's degree preferred
  • Minimum two years of job-related experience
  • Strong attention to detail
  • Excellent verbal and written communication skills
  • Ability to work independently and in teams
  • Ability to effectively handle and prioritize multiple projects and tasks
  • Strong customer-service skills
  • Proficient in Adobe Acrobat and Microsoft Office Suite with specialized expertise in Microsoft Word (track changes), PowerPoint, and Excel
  • Experience with Microsoft Teams and SharePoint preferred
  • Ability to perform job using critical thinking and decisive reasoning
  • Ability to comprehend complex documents and decipher key points

Physical Demands and Work Environment

Most work is performed in a highly productive and fast-paced virtual office environment with occasional in-office responsibilities. Employees must be able to maintain a quiet, noise-free home office space that is free of distractions. Tasks may include preparing shipments of materials requiring the lifting and transport (with or without reasonable accommodation) of shipment boxes typically weighing up to approximately 50 pounds. This position may require occasional overtime

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers, as appropriate. This document does not represent a contract of employment, and IIR reserves the right to change this job description and/or assign tasks for the employee to perform, as appropriate.

Institute for Intergovernmental Research
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