Housing Opportunities Unlimited
  • Member Advocate/Customer Service
  • Houston, TX, USA
  • Full Time

Resident Relocation Coordinator

Housing Opportunities Unlimited (HOU) is looking for a full-time Resident Relocation Coordinator to work in the Houston, TX area. The Resident Relocation Coordinator is a key member of the relocation team and has direct daily contact with the residents. The Relocation Coordinator must speak Spanish.

The ideal candidate will be part of a caring and highly organized team that works closely with residents to prepare them for and assist them with all the required relocation actives; overseeing other HOU staff members at the site and interfacing and communicating regularly with the client; managing third-party vendors such as realtors and moving companies. The ideal candidate will professionally collect data, track and monitor site budget and expenses. The ideal candidate will have a connection and solid knowledge of the vast services and resources within the Houston, TX area. The ideal candidate must be a team player with excellent communication, interpersonal skills, and the ability to gain the cooperation of others.


  • Oversee and participate in the surveying of residents to best understand their needs and parameters regarding relocation.
  • Convene resident and community meetings/drop-in sessions to discuss the relocation program.
  • Distribute appropriate notices to affected households regarding the relocation programs.
  • Provide relocation counseling and assistance in compliance with Federal and State regulations.
  • Develop and implement Section 8-unit search (if vouchers issued)/private market unit search (if necessary) and landlord recruitment plans.
  • Administer relocation policies as outlined in the funder-approved relocation plan.
  • Coordinate flow of information between HOU, Property Management, the Client, and each Resident.
  • Work with residents to prepare them for permanent relocation by finding a comparable unit, inspecting the comparable unit, and ensuring all requirements have been explained and met for each household.
  • Interface with social services staff to ensure seamless provision of services and/or address obstacles to relocation.
  • Provide weekly and monthly reports to the Client, Project Director, and Development team and update/maintain relocation files, database, lottery list, and relocation tracking reports.
  • Compose and submit all other require relocation documents and/or plans in compliance with applicable federal, state, and/or local regulations
  • Ensure all information and notices required under governing regulation are received by every eligible household and obtain signatures.
  • Oversee administration of any offsite units and landlord needs (as needed depending on-site).
  • Represent HOU to local, state, federal agencies, the private housing industry, and community groups as necessary.
  • Complete all tasks identified in the site work plan and perform other duties as assigned.


  • A Bachelor's degree and experience in relocation services, resident services, affordable housing, or other similar fields preferred.
  • Must be bilingual in Spanish.
  • Excellent interpersonal skills. Able to work with diverse populations and to communicate effectively with numerous stakeholder groups.
  • Must be motivated and enthusiastic about helping others.
  • A positive attitude and a propensity to learn and take on more tasks and responsibilities.
  • Ability to work under time constraints on a variety of projects and tasks.
  • Excellent verbal and written communication skills.
  • Understands the importance of a team and can be an integral and effective team member.
  • Ability to lead and organize staff.
  • A positive attitude and a propensity to learn and take on more tasks and responsibilities.
  • Knowledge of Microsoft Word, Excel, and Google docs, sheets as well as database applications.
  • Authorization to work in the U.S. required without sponsorship.

About Housing Opportunities Unlimited

HOU is a national company that provides direct resident services, resident relocation assistance, and consulting assistance to public, private, and affordable housing entities. HOU is looking to work in a diverse range of low- and mixed-income communities throughout twenty-one states and the District of Columbia. We specialize in assisting residents that are in transition due to major redevelopment projects and provide services to assist residents with lease compliance, self-sufficiency, youth development, and aging in place.

HOU offers a competitive salary and provides a comprehensive benefits package including health, health reimbursement account (HRA), FSA, life, vision, dental, disability insurance, educational assistance, paid time off and sick leave, flexible work schedule, and a 401K retirement plan. HOU is an Equal Opportunity Employer.

EEO Statement:

HOU is an equal opportunity employer. We actively seek a diverse staff that is reflective of the community we serve.

It is the policy of the HOU to provide equal employment opportunity to all employees and applicants for employment without regard to race, sex, sexual orientation, gender identity or expression, color, creed, religion, national origin, age, disability, marital status, parental status, family medical history or genetic information, political affiliation, military service or any other non-merit based factor in accordance with all applicable laws, directives, and regulations of federal, state and city entities.

To Apply:

Please visit: https://housingopportunities.applicantpro.com/

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