Harbor House of Central Florida
  • 19-Jul-2022 to 18-Aug-2022 (EST)
  • Outreach Services
  • Orlando, FL, USA
  • Hourly
  • Full Time

Medical, Dental, Vision, Life Insurance & 403 (b) Retirement Plan

Harbor House of Central Florida of Orlando, FL is looking to hire a full-time Outreach Case Manager- Bilingual (Spanish/English) Preferred. Do you have a degree in social work, counseling, or a related field? Are you passionate about helping survivors of domestic violence thrive? If so, please read on!

This social work position starts at $16.87/hour. We also offer generous benefits, including medical, dental, vision, life insurance, and an employee assistance program--all at no cost to employees. Additionally, we offer a 403(b)-retirement plan. If this sounds like the right opportunity for you to take the next step in your social work career, apply today!


Harbor House of Central Florida works to prevent and eliminate domestic violence by providing critical life-saving services to survivors, implementing and advancing best practices, and educating and engaging the community in a united front. We offer emergency shelter, court injunctions, and a domestic abuse hotline.

Here at Harbor House, we are committed to assisting survivors who seek services and safety. Our domestic abuse center has both a licensed daycare and a kennel, which aligns with our holistic approach of wrap-around services that ensures all family members will be safe and can heal and thrive together. When families are thriving, so is our community.


As a Case Manager, you provide direct assistance and case management to survivors of domestic violence. You work directly with survivors to determine areas of need, set goals, and develop a service plan. Additionally, you perform lethality assessments and crisis counseling and facilitate various support and life skills groups. You provide advocacy and general case management assistance related to legal, financial, medical, mental health, educational, employment, housing, and other social services for survivors and their children.

You facilitate linkages with and make referrals to community service providers to accomplish service plan goals. In order to assess the progress toward completing the service plan goals and identify areas requiring further assistance, you regularly conduct follow-up meetings with survivors. You are conscientious about keeping up-to-date and accurate documentation from which you compile statistical data in order to maintain compliance with established funding sources. Your job is highly collaborative, as you work closely with the case management team, community services, various advocates, and IFP attorneys to ensure effective coordination of services. You get great satisfaction out of helping families in our community thrive!


  • Degree in social work, counseling, or a related field OR equivalent professional experience
  • The ability to read, write, and speak fluently in both English and Spanish is preferred.
  • One year of domestic violence case management experience
  • Ability to provide effective and immediate crisis intervention for survivors
  • Ability to facilitate support groups.
  • Intermediate computer skills, including Microsoft Office and database software
  • Ability to complete CORE competency training within 30 days of hire
  • Valid Florida driver's license and insurable driving record

Are you organized and able to effectively prioritize multiple tasks? Do you have excellent communication skills, both written and verbal? Are you patient and calm but quick to respond? Do you have good judgment? Are you conscientious about following policies and procedures and discreet with confidential information? Can you show empathy and compassion while maintaining professional boundaries? If so, you might just be perfect for this Outreach Case Manager position!


We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this social work job helping survivors of domestic violence, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Harbor House of Central Florida
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