Job Responsibilities

 Perform quality functions within the Vehicle Solutions product group.  Serve as a liaison to customers and  quality team and ensure appropriate quality activities are completed on schedule

Essential Duties and Responsibilities include the following, other duties may be assigned

• Manage key customer warranty claim systems with timely responses.  Analyze warranty claim data and report on opportunities for improvement to the business unit
• Manage the product group's CCA process with timely and appropriate actions using 8D methodologies.  Analyze CCA data and report on opportunities for improvement to the business unit
• Manage quality issues for assigned product at Grayhill and/or customer site requiring immediate containment, short term and long terms solutions (8D analysis)
• Manage the product group's First Article process.  Determine internal requirements and/or customer requirements for release.  Manage appropriate paperwork such as ISIR documentation and Warrants
• In coordination with Project Leaders, help to organize, plan, execute and document APQP quality processes on assigned development projects
• Work with Grayhill corporate quality department in compliance with all Grayhill quality requirements and processes.  Participate in monthly quality meetings.  Participate in internal audits as assigned.
• Document data obtained during all quality assurance activities, consistent with company policies and procedures.
• Communicate significant issues or developments identified during quality assurance activities and provides recommended process improvements to management.
• On a monthly basis, gather, analyze Key Customer  ratings of Grayhill quality to the business unit.  Determine and report on opportunities for improvement

Preferred Skills/Experience:

• BS in Engineering
• Minimum two  years relevant experience
• Experience working in an SAP S/4 Hana environment a plus

AN EEO AND AAP EMPLOYER

M/F/D/V