ebenefit Marketplace
  • USA
  • Full Time (Remote or In-Office)

ebm provides employers with solutions and services to enhance employee benefits administration. We implement and support best-of-breed benefits technology platforms and consistently deliver industry-leading client experiences. We're proud to be recognized on the Inc. 5000 list as one of the fastest-growing private companies in America.

At ebm, everyone gives 110% - we live by our motto: Technology is only as good as the team that is behind it and our Core Values:

  • All in
  • Own it
  • Nothing impossible
  • Forward momentum
  • No BS
  • Positive vibes only

The seat:

Do you have experience implementing bswift? We're looking for someone with experience implementing clients on the bswift benefits administration platform to join our team as an Implementation Specialist.

The Implementation Specialist sets the tone for the entire client experience. The right fit to fill this seat has a keen attention to detail, is attuned to client needs - as well as the ins and outs of the bswift platform and employee benefits as a whole, and is driven to consistently deliver quality results.

In this seat, you are responsible for meeting all deliverables during new client implementation accurately and on time, including:

  • Implementing the bswift platform for new clients, gathering requirements and importing data, and carrying out system configuration
  • Identifying red flags and potential threats and roadblocks to meeting deliverables necessary for system launch
  • Conducting system training for HR users and educating clients & partners on best practices
  • Performing Quality Assurance (QA) testing, troubleshooting, and performing root cause analysis to effectively resolve system issues prior to User Acceptance Testing (UAT)
  • Responding to all client inquiries, issues, questions, and requests in a timely manner while maintaining accountability and consistent follow-through

Requirements:

  • Minimum 2 years' experience implementing and supporting the bswift benefits administration platform
  • Minimum 2 years' experience in the employee benefits industry
  • Proficient in Excel (VLOOKUP, pivot tables, basic functionality)

A peek at our perks:

  • Skip the commute & work in your pj's (if you're into that). This is a remote position if you're not local to CT.
  • Competitive salary
  • Comprehensive benefits package: Medical, Dental, Vision, HSA, Employer-Paid Life/AD&D, Employer-Paid Short Term Disability, Employer-Paid Long Term Disability, Employer-Paid Employee Assistance Program, Voluntary Employee/Spouse/Child Life and AD&D, Voluntary Accident Insurance, Annual Wellness Subsidy
  • 401(k) program with company match
  • PTO 15 days annually
  • 11 paid annual holidays
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