Eastern Idaho Community Action Partnership, Inc.
  • Idaho Falls, ID, USA
  • per hour
  • Hourly
  • Part Time

  • An Additional Two (2) Weeks of Vacation and One (1) Week of Sick Leave per Year
  • Retirement with Generous Employer Match
  • Great PART-TIME Hours!
  • Starts at $18.00 per hour

Under the direction of the Long-Term Care Advocate, Ombudsman, the Ombudsman Assistant will work directly with residents living in assisted living and long-term care facilities as a resident advocate. As an assistant ombudsman, you will work to improve the quality of life and the quality of care for these residents. This is done through regular facility visits within the Area VI Agency on Aging service area, complaint intake and objective investigation, serving as a resource that provides both information and education on resident rights, assist with community education, and actively works to protect the civil and human rights of residents. Additionally, the ombudsman assistant will work with the local ombudsman in the overseeing and implementation of the Volunteer Ombudsman program.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires a significant training investment from the organization; short-term applicants will not be considered eligible for the position.

Summary of Duties:

  • Routinely visit assigned long-term care facilities in the service area to meet with residents to explain their rights, to let them know they have an independent advocate, and to check on quality of care.
  • Educate residents on free and confidential service available through the Ombudsman program.
  • Advocate for quality of care through public presentations, consultations, attending and supporting resident/family councils and facility staff training.
  • Document complaints, consultations, training, and presentations using the approved Ombudsman data entry system.


  • Complete Idaho's Ombudsman Certification Course prior to participating in Ombudsman activities
  • A Bachelor's degree or equivalent work-related experience
  • One year experience in social work, nursing, public health, geriatrics, or other related field
  • Must pass a Health and Welfare Enhanced Background Check
  • Possess a current driver's license, proof on vehicle insurance and a dependable vehicle

Changing Lives and Inspiring Hope!

Learn more about us at: https://www.eicap.org/

EICAP is proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For assistance or accommodations applying for a position with EICAP, please contact the Human Resources department at: 208-522-5370

Full Job Description
Eastern Idaho Community Action Partnership, Inc.
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