- Phoenix, AZ, USA
- Salary
- Full Time
Medical, Dental & Vision Insurance | Paid Sick Time |
The Driver Provider, founded in 1997, is a premier provider of chauffeured transportation services for individuals, corporate clients and event professionals.
Our Senior Wedding Specialist will
work with new and existing clients on successful preparation and coordination of transportation services and event logistics with the main focus on weddings. Weekends will be required.
Duties include, but are not limited to the following:
Office and Daily:
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Create and maintain files, Answer phones and respond to inquiries via phone/email, Monitor the Weddings emails / Special Events emails.
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Oversee wedding coordinator's and events assistant's workload.
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Give input and recommendations for performance evaluations for Wedding Coordinator and Event Assistant to Events Supervisor.
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Event management and data entry.
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Maintain accurate and organized files for each wedding/event.
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Confirm all event/wedding reservations.
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Monitor and engage in various social media platforms.
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Maintain records of lost sales and additional business opportunities from inquires and booked business.
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Assist with final production and presentation of proposals to clients.
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Participate in industry events, attending network and promotional events, including wedding shows to develop and maintain contact with potential clients and professional bodies.
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Sales calls to existing, previous, and potential clients.
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Quality assurance on existing clients and conduct appropriate follow up to events such as letters, thank you cards, and surveys.
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Follow up on service issues, research problems and provide solutions to close out on Incident Report grid.
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Manage "package" inventory, Assist with Groups inquiries/bookings as available.
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Other duties as required by the department supervisor/manager,
Our Event Transportation Manager will be responsible for the following tasks:
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Fielding inbound phone calls and emails requesting quotes and information
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Categorizing correspondence and prioritizing responses
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Prepare quotes and engage clients
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Design, modify, and implement chauffeured transportation programs in conjunction with Operations team
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Match vehicles and personnel to client needs.
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Review bookings and follow-up confirmations
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Ensure that trip supplies and requests such as amenities and signage are prepared
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Process deposits and payments as may be needed
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Nights and weekends required based on business volume.
Qualifications:
Excellent communication skills including writing, proof reading skills, and speaking.
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Customer service mentality and high expectations for quality.
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Previous wedding, event, and/or hospitality experience.
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Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, email, and web searches.
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Passionate, hard-working, and well-organized professional with power to prioritize and multitask.
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Sound judgment, discretion, and preserve confidentiality.
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Ability to meet deadlines.
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Able to work in both a team environment or alone.
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Attention to detail.
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Flexible to work in non-business hours.
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Able to operate in different work conditions such as on-site/off-site.
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Apply Now
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