Concordia University - Irvine Ca
  • Vice President of University Operations and Athletics
  • Irvine, CA, USA
  • Full-Time


The Financial Aid Office is responsible for the distribution of federal, state, private and institutional financial aid for the university.


Interview students to obtain information needed to determine eligibility for financial aid and perform other functions related to that position. All activities of this position are to make a contribution to the fulfillment of the mission of the university.


  • Recommended by the Director of Financial Aid in consultation with the Vice President of University Operations and Athletics
  • Approved by the Vice President/Provost


  • Report to the Director of Financial Aid for general supervision
  • Work closely with other members of the Financial Aid department


To perform this job successfully, an individual must be able to accomplish each of the below duties satisfactorily:

  1. Package incoming and returning graduate students by following federal, state and Concordia University policies in awarding of financial aid.
  2. Work with Schools of Education to better serve the financial aid needs of their student populations.
  3. Use Banner and Argos for all financial aid processes.
  4. Use EDE Express software; make necessary changes on students' ISIR as needed.
  5. Use government websites to review student information i.e. Web Grants, FSA, NSLDS, etc.
  6. Counsel students via in person, phone and/or email.
  7. Process incoming financial aid documents with efficiency to make sure student files are awarded in a timely manner.
  8. Manage graduate student SAP satisfactory academic process.
  9. Process a student's request of special circumstances, known as professional judgment.
  10. Assist with other related financial aid duties as mutually agreeable with Director or Assistant of Financial Aid.
  11. Other duties as may be assigned from time to time.


  • Bachelor's degree from a four year college or university;
  • One to two years' related experience and/or training;
  • Or equivalent combination of education and experience.


The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent interpersonal communication skills with the ability to counsel students and families
  • Proficient in English: spelling, grammar, writing and speaking
  • Ability to input computer data and evaluate/compare results
  • Willingness to learn new or additional job-related tasks
  • Awareness that behavior and dress should be appropriate for the environment of a Christian university
  • Computer skills, including the software used in this office
  • Respect and maintain confidentiality on matters pertaining to the Financial Aid Office
  • Creative aptitude
  • Ability to be flexible to changing conditions and needs
  • Ability to work effectively with and through other people
  • Ability to work independently
  • Ability to work under stressful conditions


  • Ability to read, analyze and interpret university procedures, general information, educational publications, synodical procedures or government regulations
  • Ability to write reports, correspondence and procedure manuals
  • Ability to effectively present information and respond to questions from groups of staff, faculty, administration, students, families and the general public


  • Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions and decimals
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs


  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations


Attitude and Demeanor:

  • Be an individual of prayer and Christian maturity
  • Receive faculty, staff, students and families with warmth and understanding
  • Manifest loyalty to the other personnel of Concordia
  • Work as a team member
  • Respect lines of communication
  • Constantly strive to improve performance
  • Assist Concordia in translating Christian principles into day-by-day practice and procedure


Employees are responsible for complete cooperation with all aspects of the safety and health program, including compliance with all rules and regulations, and for continuously practicing safety while performing their duties.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Repetitive motions using a computer keyboard
  • May require rising and sitting repeatedly
  • Ability to lift, pull, grasp, stoop and reach to utilize 5-drawer file cabinets
  • May require climbing stairs and walking indoors or outdoors to various offices on campus

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel objects, tools or controls; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Concordia University - Irvine Ca
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