- Pasadena, CA, USA
- 20-24 $20 - $24/hour
- Base + Commission
- Full Time
Two weeks of paid time off (PTO) and health insurance with 80% paid by the company.
Crown City Tire Auto Care is currently hiring for a full-time Automotive Service Advisor to advise our customers as our auto technicians perform services and repairs in the Pasadena, CA area. This customer service position earns a competitive wage of $20 - $24 per hour plus commission. There is the potential to earn $70,000 - $90,000 per year!
In addition to competitive pay and our supportive culture, we offer our Automotive Service Advisors the following benefits:
- Two weeks of paid time off (PTO)
- Health insurance with 80% paid by the company
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
This auto care position is full-time and typically works Monday - Friday, 7:30 AM - 5:30 PM.
As an Automotive Service Advisor, you use your knowledge of cars and excellent customer service skills to ensure that each client is satisfied. You are the first point of contact for customers on the phone and in the store as you answer questions and explain services. Always an active listener, you build trusting relationships with our clients by working to understand their needs. As necessary, you schedule future appointments.
If our customers have any concerns about something on their bill, you explain the charge and the reason for it. You present parts and services, prepare estimates, and communicate the process timeline. You work alongside management and other team members to create a safe and positive work environment. As you work, you prioritize maintaining a neat and organized car shop. You love building relationships with our clients!
ABOUT CROWN CITY TIRE AUTO CARE
At our core, we are a family company with family values. We know many people look at auto repair with anxiety, so we do our best to create a safe environment for our customers. Our customers can trust that when they bring their cars to us, they will receive quality service. At Crown City Tire, our mission is to design ourselves around a culture of transparency, ease, and peace of mind. With nearly 100 years of experience serving this community, we continually work to improve ourselves to provide the best possible service to our clients and their cars.
Our number one priority is to create an excellent work environment that makes our employees feel supported. Teamwork is of utmost importance to us. We believe in the importance of internal advancement and training and offer apprentice programs. We want our team to feel recognized for their hard work, and we reward them with parties to celebrate hitting goals and morning meetings to highlight our successes.
Watch this short video to hear what our employees think about working here!
OUR IDEAL AUTOMOTIVE SERVICE ADVISOR
- Responsible and reliable - adheres to strict deadlines and follows through on tasks
- Punctual - effectively prioritizes multiple tasks with excellent time management skills
- Self-starter - strives to accomplish tasks and complete objectives
- Team player - works well in a collaborative environment
- Detail-oriented - pays close attention to detail with strong analytical skills
If this sounds like you, keep reading about this customer service position!
REQUIREMENTS FOR AN AUTOMOTIVE SERVICE ADVISOR
- Valid driver's license
- High school diploma or equivalent
- Experience in a customer service position
Automotive experience is not required but is preferred! If you meet the above requirements, we need you. Apply today to join our auto care team as an Automotive Service Advisor!