Costa Vida
  • Supply Chain
  • Lehi, UT, USA
  • Salary
  • Full-Time

Medical, Dental, Vision; Life Insurance; HSA with Employer Contribution; PTO; 401K; Holiday Pay; Meal Discount


SUPPLY CHAIN MANAGER

COMPANY OVERVIEW

Costa Vida Fresh Mexican Grill has been redefining traditional Mexican food since 2003. By using whole, real ingredients and making the entire menu from scratch, Costa Vida has created a lighter, healthier take on Mexican food that's as invigorating as a trip to the coast. Today Costa Vida has restaurants in a growing number of the US States and Canada and is positioned to be one of the fastest-growing restaurant franchises in North America. Our values are focused on family, stewardship and integrity. If you are looking for an opportunity to grow and learn with our brand, apply today!

POSITION SUMMARY

The Supply Chain Manager is responsible for the configuration and management support of an enterprise restaurant management software suite that runs our back-of-house platforms This person will provide organizational support by acting as a liaison between operations leadership and Costa's vendors to help manage vendor relationships and point-of-sale system administration. You will be a part of a fast-paced, solution-focused team that values innovation and results. You will work with the incredible staff in our restaurants as well as members of our support team to troubleshoot and solve technology-related problems.

RESPONSIBILITIES:

  • Works with supply chain vendors and help corporate and franchise restaurants in multiple markets
  • Item allocation into Synergy Suite- enterprise restaurant management software suite by market and order
  • Daily approval of all products and purchases by market and order guide
  • Update daily of all order guides, special order/remote stock order guides
  • Track invoice pricing against contracts credits and service levels
  • Provide technology support/help desk services to the organization.
  • Point-of-sale system daily administration
  • Manage point-of-sale system upgrades, configuration updates, and promotional setup.
  • Collaborate with appropriate teams to improve processes and workflows.
  • Provide help desk service for point-of-sale devices, computers, and other technology equipment.
  • Track problems and requests in the supply chain processes.
  • Actively manage request tickets queue, completing requests.
  • Collaborate with our corporate support team to create resources for store and office employees.
  • Implement policies as related to employee devices and point-of-sale devices.
  • Manage and troubleshoot third-party integrations.
  • Submit feature requests and support tickets to vendor support teams as needed.
  • Create and maintain documentation supporting key processes and procedures.
  • Provide on-site technical support as needed in-store locations.
  • Assist with other projects as directed.

ABOUT YOU:

  • 3+ years in restaurant supply chain support experience preferred.
  • Strong understanding of the operations of foodservice management
  • Experience with Synergy Suite.
  • Experience with Microsoft Office/Office 365 including Excel.
  • Experience with Point-of-Sale System support (specifically Toast) is a plus.
  • Experience with enterprise software solutions.
  • Associates degree with an IT-related emphasis, or job experience equivalent.
  • Excellent communication skills.
  • A positive outlook with the ability to work well in a team-based, fast-paced environment.
  • Analytical mindset and eye for detail.
  • Excellent written and verbal communication skills.
  • English literacy and Spanish speaking are a plus.

WORK LOCATION:

  • Lehi, Utah

COMPENSATION AND BENEFITS:

  • Competitive salary with bonus potential
  • Meal Discounts, Medical, Dental, Vision, Life AND Accident Insurance, Maternity Leave, HSA, OPEN Paid Time Off, 401(k)-matching retirement plan, Fun Corporate Retreats

Ready to join our Supply Chain Team?

If you are ready to build valuable relationships with a work-family worth bragging about, please fill out our initial, mobile-friendly application. We look forward to meeting you!

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We are a values-based company with capital raised to accelerate our growth. Costa Vida's headquarters are near Salt Lake City, Utah. Individuals seeking employment at Costa Vida are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Costa Vida
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