Community Options, Inc.
  • Montrose, CO, USA
  • 17.50-21.50
  • Full Time

Since 1972, Community Options, Inc has served children and adults with intellectual & developmental disabilities and their families. As a non-profit organization, our mission is to empower these individuals to experience lives full of dignity and purpose. The family support services manager's responsibilities include the coordination and implementation of the entire Family Support Services Program (FSSP) by assisting families, the Family Support Council (FSC) and staff with access, implementation and understanding of this service.

Benefits at Community Options:

  • Medical, vision, & dental insurance (30+ hour per week)

  • Paid sick and vacation time that begin accruing on your first day

  • Paid Holiday and extended illness benefit

  • Set schedules with set days off (two days in a row)

  • Flexible Spending Account

  • Health Reimbursement Account

  • Company paid life insurance

  • Paid in-depth training

  • Collaborative team environment

  • Casual dress

  • Employee assistance program

  • Employee recognition programs

  • COI is a qualified employer for the Public Student Loan Forgiveness Program

Administrative Duties

  • Responsible for the development, coordination and facilitation of the Family Support Services Program.
  • Responsible for the recruitment, development, coordination, and training of the Family Support Council (FSC) and the Allocation Committee.
  • Writes and reviews policies and procedures as guided by the FSC.
  • Works with FSC and staff to develop, complete and submit the Local Area Plan.
  • Implements primary case management responsibilities pertaining to individuals/families receiving only FSSP.
  • Responsible for training and consultation with agency staff on policies, procedures and documentation involved with the Family Support Services Program.
  • Ensures that families are reimbursed according to implementation guidelines, local FSC input and agency procedures. Is responsible for writing the requisitions for Family Support expenditures.
  • May assist family with procurement of needed item(s) or make purchases directly and deliver to family. May perform purchasing for other state funded programs as well.
  • Responsible for balancing and reconciling individual accounts and generally keeping track of accounts.
  • Maintains and updates files including documentation of contacts..
  • Researches and refers families to alternative funding sources.
  • Informs FSC members and agency staff of appropriate statewide conference and in-service training opportunities.
  • Attends all pertinent internal meetings, state meetings, conferences and in-services as appropriate.

Relational Responsibilities

  • Advocates as a case manager on behalf of the individual/family as appropriate.
  • Develops and implements public relations and education activities within the agency service area for FSSP with input from the FSC.
  • Meets face to face with families as needed.
  • Acts as a liaison between the FSC and the COI administrative staff.
  • Works with finance department to secure current fiscal accounting.
  • Interacts with administration staff regarding family and vendor payments and billing submission.
  • Functions as liaison with agencies regarding the individuals' needs. Attends Individual Education Plan (IEP) meetings as necessary and receives updated IEPs for children on primary case management service list, when needed and as time allows.
  • Demonstrates an attitude of concern and respect for needs and interests of person receiving services, parents and other providers involved with the individual receiving services and advocates on behalf of individual.
  • Empowers and educates individuals and family members to function as their own "case manager."
  • Demonstrates understanding and respect for the rights of individuals receiving services.
  • Makes home and program visits on a regular basis and maintains contact and rapport with individual/family/guardian, etc.


  • High school diploma or GED
  • Experience in the field of developmental/intellectual helpful but not required
  • Valid Colorado driver's license and a driving record acceptable to COI's insurance company.
  • Must have acceptable criminal background check.

Community Options, Inc.
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