Cayuse Technologies started as a joint venture between Accenture, LLC and the CTUIR in 2006 to create a US-based alternative to offshore delivery centers as a node on Accenture's global delivery network. Cayuse Holdings was created in 2018 and is comprised of 10 family companies, in addition to Cayuse Technologies. Cayuse Holdings is headquartered near Pendleton, OR and has regional offices in Atlanta, Salt Lake City, Seattle, Honolulu, and Washington D.C. Cayuse Holdings continues to be a 100% Indian Owned Economic Enterprise and is a foremost provider of responsible sourcing/certified diversity solutions for both commercial and government clients.

Position Overall Description

The Service Now Project Leader leads Diplomatic Security's ServiceNow developmental strategy. Manages matrixed team of different positions to lead all ServiceNow development projects. Will create ServiceNow strategy as well as lend a hand influencing ServiceNow software development projects. Should be able to act as ServiceNow Architect when architect is unavailable. Should lead between 2-4 concurrent ServiceNow projects.

Responsibilities

• Project and Program Management support for multiple ServiceNow software projects for the operational environment following the DS/CTO Project Management methodology; manage projects within scope, budget, and schedule.

• Manage leadership-championed ServiceNow special projects - software projects identifying an IT solution and software upgrades and consolidation at the enterprise level.

• Develop ServiceNow Architecture in conjunction with current ServiceNow Architect

• Communicate past experience with ServiceNow Portfolio, Security best practices to current team to train on best practices

• Provide critical information to Senior Management to include data collection, discovery, gap analysis, cost impact analysis, and process improvement for many projects/tasks and quarterly key performance indicator monitoring initiatives.

• Manage, monitor, and report project risks, develop risk mitigation strategies, and escalate issues to the government as needed.

• Assist in the delivery of Security Authorization and Assessment (A&A) process and Risk Management Framework (RMF).

• Manage large efforts through the A&A process at DS and enable project integration with other Project Managers managing software development projects that need the Authority to Operate (ATO).

• Provide guidance and leadership to multiple teams supporting the project and ensuring a common goal is communicated and understood to deliver a quality product.

• Collaborate with intra- and inter-department resources and stakeholders to facilitate discussions and provide information dissemination in support of key mission initiatives.

• Other duties as assigned.

Minimum Qualifications

• Bachelor's degree in Information or Computer Systems
• Project Management Professional (PMP) Certification
• Minimum of five (5) years combined
• TS Clearance

Preferred Qualifications

• Certified Information Security Manager (CISM) a plus
• Experience handling multiple projects at once
• Experience taking over management of projects at different levels of completion
• Experience integrating special calculations and geospatial tools into ServiceNow applications

Additional Abilities

• Must be able to pass a background check and additional background checks as required by projects and/or clients at any time during employment

Working Conditions

• Must be able to travel as needed
• Normal physical conditions
• Professional work environment
• Must work a flexible schedule, including evenings and weekends, as needed

Cayuse and our family of companies are 100% Indian Small Business Economic Enterprises (ISBEE) wholly owned by the Confederated Tribes of the Umatilla Indian Reservation (CTUIR). Specifically, within our Government Operations, we offer diverse business lines and workforce while providing solutions for federal, state, and local clients throughout the world. Cayuse's comprehensive program management, mission support, and technology solutions are ideally positioned to help our clients advance their goals.