Cayuse Holdings
  • 03-Jun-2021 to Until Filled (HST)
  • Cayuse Commercial Services
  • Pendleton, OR, USA
  • Hourly
  • Full Time

Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved efficiency, reduced cost, increased profitability and accelerated time to market.


SUMMARY:

Works in a high performing, centralized Business Operations Center providing assistance to virtual customers across the US. Performs all duties and responsibilities in accordance with the Core Values of Cayuse. Receives customer inquiries and fulfills requests in a professional, efficient and timely manner. Captures and documents details of all customer interactions in a work management tool.


RESPONSIBILITIES:

  • Operates within established guidelines and procedures to independently deliver a full range of services to include receiving and handling customer calls, navigating job aids managing email correspondence, office services and reservations.

MINIMUM QUALIFICATIONS:

  • High school diploma or GED
  • Ability to follow instructions for logging into a computer and launching various applications
  • Foundation in Microsoft applications
  • Dependable and accountable
  • Effective listening skills
  • Positive attitude
  • Ability to work independently as well as within a team

PREFERRED QUALIFICATIONS:

  • Prior call center experience

WORKING CONDITIONS:

  • Normal physical conditions
  • General office environment
  • Must be able to sit for long periods of time looking at computer screen
  • May be asked to work a flexible schedule which may include holidays

As an equal opportunity employer, Cayuse Commercial Services is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact our Operations Department at (541) 278-8200 for assistance.

Cayuse Holdings
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