Capturis
  • Mandan, ND, USA
  • DOE
  • Hourly
  • Full Time

About Capturis, a Conservice company

  • We provide growth opportunities that reinforce our team members' goals and make them a reality
  • Inc 5000
  • Leader in utility billing industry
  • Job flexibility
  • Tiered pay structures, bonuses, generous paid time off, even for part time team members!
  • Affordable health benefits
  • Local Discounts
  • Paid Holidays
  • Each month team members are allotted two paid hours to spend volunteering in our community
  • Join our team by starting your application today. Our hiring process is simple - we look for and hire the best. Don't worry, we will be in contact soon!



Job Description:

Does an awesome job, has fun along the way, and treats others with respect.

Primary Responsibilities:

Works in a high-energy office environment, performing various functions related to utility bill processing. This multi-faceted role will require the individual to specialize in one focused area, as well as cross-train in all other areas to assist team members when needed. Must be flexible and adapt to the needs of both the customer and the team.

Essential Functions:

  • Interacts with potential and existing utility vendors to:
    • request missing invoices, process address changes, remove late fees
    • get extensions on past due accounts to avoid disruption of service
    • setup and maintain electronic invoices (EDI)
  • Manages, researches and maintains the balance forward exception reports
  • Interacts with team members on exceptions and invoice templates to ensure electronic invoices are captured correctly
  • Uploads electronic invoice files into the Capturis Billing application and verifies the accuracy of the invoice information

Desired Job Experience:

Associates degree preferred

Previous customer service experience

Strong computer Skills

Experience with Excel a plus

Important Skills and Abilities:

Customer service, Detail-orientated, Accuracy, Strong commitment to teamwork, Capable of multitasking, Time management, Self-motivation, Excellent communication and problem-solving skills, Organizing and Prioritizing

REQUIREMENTS

All remote workers must have 100% focus during work hours. All other responsibilities, including but not limited to children and pets, should be removed and should be taken care of by others.

All remote workers must also have reliable, high speed internet, meaning a download speed minimum of 50 mbps.

If this position doesn't tickle your fancy, see our website for more jobs at different pay ranges and skill sets.

Conservice is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Capturis
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