Benefit Administrative Systems, LLC
  • Homewood, IL, USA
  • 17.50
  • Hourly
  • Full Time

Medical, Dental, Vision, 401(k), Life, Optional Life, AD &D, STD, LTC, LTD, Wellness, Vacation, PTO, Holiday,

Further your career as a Customer Service Representative with Benefit Administrative Systems! As a national leading third party administrator (TPA), Benefit Administrative Systems (BAS) is focused on quality customer service for our clients and members. Join our growing team of dedicated professional who make a difference in all aspects of our business.

Our Customer Service team is expanding and seeks an experience Customer Services Representative who will be responsible for:

  • Answering calls in a call center from physician/providers, employers, Health Plans and members regarding claims status and eligibility questions
  • Providing telephonic support for customers calling with general questions regarding the following: eligibility, benefits, referral process, physicians/providers, primary care physician, and claim status
  • Working with contracted vendors and employers to resolve any eligibility or claims problems for patient/member
  • Interfacing with internal departments over the telephone to resolve problems for patient/member, vendors, employers and providers
  • Ensuring all HIPAA mandated regulations are consistently met
  • Participates in committees and attend required meeting as requested

We seek an individual who has energy and a passion for serving members and providers within the insurance industry. Individual should possess the following:

  • High School degree or GED
  • Previous related Customer Service experience within a call center environment
  • Knowledge of medical terminology, CPT-4, ICD-9, HCPCS and UB92 Codes, and standard of billing guidelines
  • 3 years related work experience, preferably in the Customer Service Department of a TPA
  • Strong written and verbal communication skills
  • Solid experience of MS Office
  • Ability to interact with internal departments


Benefit Administrative Systems, LLC
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