Every pet deserves a good life. We save the most vulnerable animals and enrich the lives of pets and people. Our mission is made possible with the hard work of our valued employees. Named "Best Nonprofit" and "Best Place to Volunteer" by our community, we offer a friendly, professional work environment with a culture that promotes innovation, compassion and excellence. (Video)
Healthy Tails Mobile Clinic Manager
COMBINE YOUR PASSION WITH A PURPOSE
At our competitive paying, non-profit veterinary clinic, we help ensure that all pet owners have access to affordable veterinary care. We're proud to provide reduced or free grant-funded services to our underserved and underprivileged community who may not otherwise seek care for their pets due to financial barriers. By providing this service, we are helping keep pets in homes and out of the shelter. It's more than a job; it's a mission and purpose.
WORK LIFE BALANCE
The mobile clinic runs four days a week. These days can fluctuate on a weekly basis and one weekend a month is required for events.
PAWS UP FOR GREAT BENEFITS!
- Competitive salary
- Medical & dental
- PTO and paid holidays
- Continued education, including paid Fear Free certification
- Discount on veterinary services
- Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
Day in the Life / Essential Functions:
- Provide leadership to the team and support a positive culture. Provide ongoing employee engagement and recognition, ongoing communication and feedback, daily support, coaching, and regular check-ins.
- Provide exceptional customer experience; ensure that policies/procedures produce an excellent experience every time for our customers. Respond to inquiries or complaints from clients or adopters.
- Manage financial performance of the clinics: assist in creating and managing budgets, payroll, ensure revenue plans are met, monitor grant funding, purchase all medical equipment, supplies, and drugs for mobile service operations.
- Manage and determine needs of staff including: hiring, development/training, improve and maintain overall morale.
- Oversee daily clinic operations; ensure workflows are running efficiently, appointments are on time, offer technician support when needed. Improve clinic operations focusing on improving efficiencies. Minimize AHS' liability in accordance with current, local, state and federal standards.
- Clinic strategy to align with that of the medical team and organization; Ensure all lines of communication are open between mobile clinic, full service, spay/neuter, and the main shelter operations. Develop goals that help drive the Clinic mission for our mobile clinic programs, communicate goals and objectives to the staff. Attend leadership meetings and offer input on major decisions in other departments.
- Other duties as assigned.
The duties listed above are intended as a general illustration of the various types of work that may be performed. Job descriptions are subject to change by AHS as the needs and requirements of the job change.
Qualifications and Experience:
Education / Certifications / Licenses:
- High school diploma / GED preferred
- Certificates, Licenses, Registrations: Valid Driver's License. CVT or CVMP certification is a plus.
- Three to five years' management experience. Leadership experience in a veterinary clinic a plus!
- Veterinary technician experience required.
- Must have excellent public relations skills plus knowledge of purchasing and budget preparation.
- Must be 21 years old
- Valid Driver's License
Knowledge / Skills / Abilities:
Language - Able to speak, read, write and understand English, Spanish helpful.
Mathematical - Able to develop budgets, do payroll and estimate costs.
Technical - Proficiency with Microsoft Word, PowerPoint, Excel, Outlook and Explorer; able to learn other software programs as necessary. Proficiency with or able to learn/use Chameleon software (for use with animals in a shelter environment).
Regular attendance and punctuality required.
Work Environment / Physical Demands:
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Must be able to hear above the sound of the animals. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The majority of the mobile events take place in an outdoor setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
There will be exposure to dust, heat, cold and temperature changes; occasional wet floors, and animal noises, odors and dander. Most time will be spent in a typical air conditioned and heated office environment.
All AHS employees are expected to uphold the values of Innovation, Compassion, and Excellence.
The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program. Pre-employment background check and drug screening are required.