Arizona Humane Society
  • Phoenix, AZ, USA
  • Full Time

Every pet deserves a good life. We save the most vulnerable animals and enrich the lives of pets and people. Our mission is made possible with the hard work of our valued employees. Named "Best Nonprofit" and "Best Place to Volunteer" by our community, we offer a friendly, professional work environment with a culture that promotes innovation, compassion and excellence.

As of June 14th, 2021, the Arizona Humane Society will require proof of immunization against COVID-19 for all new employees. Exemptions will be allowed for medical or religious reasons.

Position Overview

The Lead Education Instructor is responsible for providing a variety of unique learning and engagement opportunities, which support our strategic priorities in community education. This position will work with adults and students of all ages with the goal of educating them about AHS' diverse programs, while also building long-term, meaningful and sustainable relationships. The Education Instructor will provide engagement and educational opportunities to new community partners and will work strategically with the Education and Outreach Manager to determine effective integration of AHS resources. The Education Instructor will ensure our programs provide engaging, highly interactive and hands-on content that educates and inspires our greater community about issues in animal welfare. Programs include school outreach, field trips, seasonal camps, presentations and workshops, reading programs, scout programs, birthday parties, facilitation of teen service learning program, and tours. Weekly hours will vary depending on schedule of events.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions.

  • Creates and executes high engagement fee-for-service programs including birthday parties, reading programs, tours, field trips, camps, in-classroom programs, etc.
  • Oversee the operations of the Humane Teens youth service learning program including recruitment, interviews, scheduling, and facilitation.
  • Manages select youth program requests, and responds professionally and in a timely manner.
  • Assists with management and supervision of AHS' youth summer camp.
  • Effectively engage and retain students through enthusiastic teaching skills and patience.
  • Adhere to teaching standards and safety regulations as established by AHS and the Education and Outreach Department
  • Provide conflict resolution techniques for students in a safe and healthy environment.
  • Set up/break down Education Classroom and/or additional teaching areas and instructional tools.
  • Assist Education and Outreach Manager in program development.
  • Provides husbandry services (i.e. cleaning feeding, grooming, enrichments, socialization, etc.) for Education Animal Teachers: small mammals, reptiles, and invertebrates.
  • Provides event feedback, reporting and close-out including revenue/expenses, data capture and ideas for improvement.
  • Work with a wide variety of different demographics throughout the community to deliver offered education programs.
  • Meet and exceed each customer's expectations with excellent service.
  • Handle check, cash, and credit transactions.
  • Position includes some computer and administrative work to support program scheduling, reporting, and record keeping.
  • Other duties as assigned.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


  • Experience facilitating education programs for adults and youth.
  • 1-2 years' experience working with children in an education or instructional setting (formal/informal).
  • Ability to use positive techniques to manage disruptions among youth.
  • Capacity to work independently in a fast-paced environment.
  • Experience with public speaking and public appearances.
  • Customer service experience required.
  • Access to reliable transportation and the ability to work a flexible schedule including weekends and evenings.
  • Must be able to handle live animals including snakes and invertebrates safely and humanely in all conditions.

Education / Certifications / Licenses:

  • High school diploma/GED


Knowledge / Skills / Abilities:

Language Skills: Able to speak, read and write English. Must have excellent communication skills. Spanish language helpful.

Mathematical Skills: Basic math skills.

Computer Skills: Proficiency with Microsoft Word, PowerPoint, Excel, Outlook, and Google Classroom; able to learn other software programs as necessary.

Certificates, Licenses, Registrations: Valid AZ driver's license.

Fingerprint clearance card

Other Skills, Abilities and Qualifications: Regular attendance is required. Access to reliable transportation to visit all Arizona Humane Society sites and attend meetings as needed.


Regular attendance, punctuality and access to reliable transportation required.

Work Environment / Physical Demands:

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of the job. There may be occasional wet floors, animal noises, odors, and dander. Most time will be spent in a typical air conditioned and heated office environment.

Additional Information

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program. Pre-employment background check and drug screening required.

Arizona Humane Society
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