• ON, CAN
  • Hourly
  • Part Time

Comprehensive Flex Benefits

Bilingual Registered Nurse - Telehealth

Be the comforting voice that provides the reassurance they need.

Start Date:



Work from Home - Ontario

Employment Type:

Permanent Part-Time or Full-Time

Application Closing Date:


As a Bilingual Registered Nurse on our Telehealth team, you will use your critical thinking skills in a completely different way. Working in the safety and comfort of your home office, you will provide a unique one-on-one patient interaction over the phone. Every call is different - from parents calling about their sick child, to pandemic concerns, to patients seeking care advice for their headache, chest pain, injuries, mental health issues and more! Using our unique clinical solution software, you will assess their needs, offer appropriate health care advice, and accurately document each case. It's more than a conversation, you are making a difference by helping people become more confident in their ability to care for themselves and their loved ones.

Introducing Telehealth Academy and Self-Scheduling:

ASG is pleased to launch our Telehealth Academy of Excellence. We are introducing a new way to learn and work. The Academy offers Registered Nurses the flexibility to receive in-depth training while working part-time hours. Full-Time is available after the completion of training. Our six-week training schedule is a combination of a virtual classroom environment, self-directed learning and virtual on-the-job training.

Ongoing flexible self-scheduling allows our Part-Time Telehealth RNs to create their own schedule from the comfort of their own home. Part-time Registered Nurses work 24 hours per week and shifts are 3-10 hours long. Additional hours may be offered, based on business needs.

Full-Time Registered Nurses work 40 hours per week and shifts are either 8 or 10 hours. you will receive your schedule based on the rotation you select during training.

Our schedule is comprised of four-week blocks and is released two weeks ahead of time. Our busiest times at Telehealth are evenings and weekends we are the reassuring voice for our callers when their doctor's office and clinics are closed.

A Day in the Life of a Bilingual Registered Nurse

It's a different kind of nursing, instead of moving from patient to patient you are sitting while you work, focusing on one patient at a time. There is a lot to learn it's OK if you don't know everything! We have a team of experienced nurses to support you, someone will know the answer. On breaks you can go outside, let the dog out, or just relax.

Teletriage nursing is an advanced career option that requires the same critical thinking skills as in a hospital setting without the physical demands. It is well suited to registered nurses who are problem solvers with excellent communication skills, strong technology skills and able to handle complex calls. Shifts are more regular and shorter (3-10 hours) and the workload is manageable.

About ASG

We provide expert assistance for moments that matter.

Assistance Services Group (ASG) is committed to building positive and lasting relationships with our clients' customers, employees and citizens. For over 66 years, we have provided enterprise-wide services addressing needs across a variety of industries, including automotive, healthcare, insurance and legal. But regardless of the industry, our goal remains the same: to provide timely assistance and information for the moments that matter most. Whether it's car trouble in the middle of nowhere, or a child's fever in the middle of the night, we pride ourselves on being there 24/7 with prompt, professional and experienced help.

We believe in relationships, value, change and YOU.


  • Bachelor's Degree or Diploma in Nursing
  • 1 year of post-registration clinical experience as a Registered Nurse
  • Technology literacy the ability to follow written directions and replicate them on a computer
  • Ability to self-start and confidently navigate multiple software programs
  • Able to work varying shifts in our 24/7 operation mornings, afternoons, evenings and overnight shifts, including weekends and statutory holidays
  • Dedicated, quiet office space in your home with high-speed internet and a feature-free landline
  • Ability to work independently with minimal supervision
  • Ability to read, write and speak in English and French

What we provide:

  • Technology Suite (Computer, Monitors, Headsets, etc.)
  • Paid training and vacation
  • Comprehensive Benefits Package & RRSP Program
  • Employee Assistance Program
  • Complimentary Roadside Assistance and various corporate discounts
  • Bilingual Premium of $2.50 per hour

Your future is calling - Join Our Team!



ASG is pleased to accommodate individual needs within the recruitment process. If you require accommodation at any time throughout the recruitment process, please let us know.

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